Sr. Continuous Improvement Specialist

Overview

This position is open to current King County Metro Transit employees only.

King County Metro Transit’s Facilities Division (TFD) is seeking an experienced and passionate Sr. Continuous Improvement Specialist to join our team. In this role, you will ensure that TFD’s strategic work plan remains current, aligned with Metro Transit’s long-term goals, and grounded in our Equity and Social Justice (ESJ) commitments. You will oversee the development and maintenance of the work plan, lead the TFD Continuous Improvement Program and help integrate ESJ principles into our strategic efforts.

King County is transforming its processes and management systems to improve customer results, integrate equity-centered decision-making, increase organizational capacity, and deliver greater value to the communities we serve. The Senior Continuous Improvement Specialist will partner closely with TFD leadership and employees across TFD and Metro to apply change-management methodologies, strengthen business processes and support a healthy, adaptive workplace culture.

The ideal candidate will bring:

• A motivated self-starting approach and collaborative, can-do mindset

• Curiosity and commitment to lifelong learning

• Strong communication skills, openness and organizational discipline

• Adaptability and positive presence during change, helping others stay solutions-focused

• Resilience and receptiveness to feedback

• Ability to meet people where they are and grow together

The Transit Facilities Division (TFD) is responsible for maintaining Metro Transit properties, including bus bases, park & rides, bus shelters, offices and maintenance shops. Our services span a wide range of essential functions such as bus shelter repairs and replacements, bus shelter cleaning, trolley wire repairs, radio maintenance for buses, environmental spill clean-up, bus sign replacement, graffiti removal, and other facilities maintenance duties.

In addition to daily operations, TFD delivers capital improvement and grant-funded projects that enhance the condition of County-owned facilities.

We are only accepting applications from current King County Metro Transit employees. We are not considering external applicants at this time.

This recruitment will be used to fill one career service vacancy. This selection process may be used to generate an eligibility pool for future Career Service, Term-limited Temporary or Special Duty Assignment vacancies that may occur in this classification within TFD. The eligibility pool will be retained 12 months from the time it is established and may be extended or used at the discretion of the hiring authority.

If you have questions regarding this position or recruitment, please contact Angela Alcaraz, Sr. Talent Advisor at aalcaraz.

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. As a Sr. Continuous Improvement Specialist, you will also:

• Facilitate Transit Facilities Division Strategy Workshops to identify significant business process improvements and provide strategy implementation coaching to leadership.
• Partner with multiple interest groups and stakeholders to effectively communicate, prepare for, implement, and sustain changes in business processes.
• Facilitate groups and lead project teams through process improvement initiatives, coaching them in applying process and system analysis methodologies to areas such as staffing, resource utilization, workload planning, workflow design, and organizational structure, and developing or refining policies, processes, and systems to improve efficiency and cost-effectiveness.
• Implement or support the implementation of identified solutions using an equity-centered approach, collaborating with vendors and external partners as needed to ensure effective and sustainable problem resolution.
• Support the education and training of multidisciplinary teams, frontline staff, and leaders in process improvement principles, including Toyota Kata, Lean, Six Sigma, and Theory of Constraints, within a Maintenance, Repair, and Overhaul…