Sales Manager - Business + Entertainment

SALES MANAGER – BUSINESS TRAVEL AND ENTERTAINMENT

Reports to Director of Sales, position is exempt.

This leadership role requires the tenacity to build a network, it is not for the faint of heart. If you are known to have the grit that is associated with an entrepreneurial spirit, then we invite you to your next career opportunity. The Business Travel Manager is responsible for the forecasting Business Travel / Consortia Business, account production, and new account acquisition, as well as management of the Entertainment group market segment.

This position will harmonize our culture, mission, values, and quality standards to assure maximized potential. This person must create an exceptional climate of professional & personable service that ensures the long‑term satisfaction of team members, guests, and owners.

You are humble and understand the need to work side by side with others; and you take feedback to make things better seriously. Your career experience has been dynamic and is filled with numerous success stories of how you captured indecisive groups. For you to feel comfortable within our portfolio you will have familiarity with secondary markets and recognize that hospitality differs from city to city and even from neighborhood to neighborhood.

You are comfortable with casual sophistication and realize the concept of luxury has evolved to be approachable and not cookie‑cutter.

• Uphold and role model the company’s principles of People, Place and Character; and ensure your team and peers are also modeling the way of our values that drive collaboration, intuition and translocal hospitality
• Build and maintain a trusting and transparent relationship with all stakeholders, taking the time to develop rapport and respect with you peers
• Understand who the hotel is and what we aspire to be by following established practices and procedures
• Evaluates, solicits, sells and confirms business in assigned market area to meet overall budgeted sales and profitability, control dates, availability, and rates on guest rooms and function space
• Participate in the development of the annual sales and marketing plan by developing objectives, goals, and strategies for the BT/Consortia market, as well as the Entertainment market
• Supervise and coordinate day-to-day BT/Consortia sales operations, ensuring focus on goals and objectives
• Maintain complete knowledge of all hotel service/features, hours of operation and programs
• Meet and/or exceed expectations of monthly BT/Consortia and Entertinament revenue and sales goal activities
• Conduct quarterly reviews of accounts to ensure production and assumed pace for targeted goals
• Review reports and develop plans to pursue new business through proactive sales action plans
• Maintain contact with largest producing accounts, detecting increased potential, and ensuring amplified service
• Ability to lead all Business Travel/Consortia and Entertainment conversations with the Director of Sales, General Manager as well as regional support HQ team members and ownership if requested
• Annual RFP season business cases, re-negotiations and new contract agreements to align with future year budgeted revenues
• Ability to analyze data from market intel tools to set proactive plans in place to exceed Business Travel/Consortia and Entertainment revenue goals, and working with Revenue Manager
• Work with rooms division to forecast occupancy and inventory control to maximize results from different market segments
• Work with rooms division to establish rates, packages and Business/Consortia Transient Pricing
• Ensure all negotiations and contracts comply with established hotel policies and procedures
• Complete all required sales reports for Director of Sales
• Evaluate Entertainment leads, and strategize with Director of Revenue and Director of Sales to secure the business
• Attend trade shows and represent Hotel to gain and maintain Entertainment business

• Exemplify leading by example by working directly with each member of the team
• Provide highly analytical thought and recommendations and continually seek out the facts
• Engage others in general conversation tactics to build…