Regional Training Manager; Seattle or Portland

Regional Training Manager

Your Training and Facilitation experience along with your ability to work in a fast-paced, ever changing , and results-based environment make you a great fit for our Regional Training Manager position. Join our dynamic team today and find a rewarding career with a company that values you and all you bring to the table .

The Regional Training Manager (RTM) based in Seattle or Portland is responsible for, in conjunction with Operations leadership, overseeing the development and implementation of best-in-class training and learning through large and small group facilitation and experiential learning in the field. RTMs are expected to have comprehensive knowledge of store operations processes, practices, and standards. RTMs will partner directly with Regional Directors and Regional team partners to develop and implement training solutions that support company strategic plans and a high performing training organization.

RTMs interact with all levels of the business from the field to the Store Support Center (SSC), including interaction with senior leaders during major training initiatives.

• Develop, implement, and audit District Manager Training and Train-The-Trainer sessions, providing high levels of ongoing interaction and support during training, producing highly proficient District Managers at time of assignment.
• Ensure the New Store Manager (SM) Grand Opening Look Daily (G.O.L.D.) Training Program is executed per company expectations, producing highly proficient Store Managers at time of assignment.
• Partner with Operations leaders to identify, assess, and develop G.O.L.D. Store Trainers (GST) for all Districts.
• Implement and facilitate major field training initiatives, including professional classroom and in-store experiential sessions.
• Establish and maintain effective regional business partnerships, including by working as a leadership team with other Regional leaders to assess and oversee SM and DM compliance with training initiatives.
• Provide critical feedback of Operational leadership, especially with respect to Store Manager and District Manager implementation and compliance with training programs.
• Consult as a subject matter expert (SME) in the instructional design and development of training content for the field.
• Strategically plan and align training deployment and work in key markets in support of our People Plan and learning governance strategy.
• Strategically consult, plan and coordinate with DMs to support Region/Zone People Visits in key markets/major initiatives.
• Provide performance consultation to regional business partners regarding GSTs, Store Managers in Training and District Managers in Training.
• Consult with regional business partners to ensure GST selections meet all requirements for the role.
• Leverage adult learning principles and methodologies to support delivery of SSC content development that the RTM facilitates in the field.
• Provide SME for DM Trainer Program development and implementation.
• Conduct Train-The-Trainer sessions with DM Trainers, so they can effectively provide technical training for the overall DM audience in their respective regions.
• Conduct in-person field visits with GSTs to validate that the SM Training Program is being executed per company expectation, communicating through email with regional business partners pre-visit and post-visit to ensure appropriate business partner support.
• Responsible for facilitating large groups of 80
  -120 people for major company events.
• Be a Training Champion to sustain training, embed learning behaviors into daily Ops and business partner routines.
• Implement best-in-class learning strategies to ensure learning objectives are achieved through facilitation.
• Consult as an SME with the SSC Development Design Team on development of assessments, measurement, and productivity tools to sustain training, identify knowledge, skill and application gaps.

This position reports directly to the Zone Training Director.

• Required Experience - 3 to 5 years’ Training and Facilitation experience in human resources, business, education or equivalent…