Senior Director, Executive Talent & Succession

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The global Agentic Executive Experiences (AEE) team drives the next generation of leadership  don't just manage talent; we architect the future leadership bench to lead the Agentic Enterprise. We engage, empower, develop and retain our most senior executives (SVP+) to ensure they are agile, innovative, and strong leaders who champion human-agent collaboration to build and extend organization capability with AI. Through a seamless, integrated, and technology-forward approach-from predictive succession planning and strategic onboarding to personalized, cutting-edge development journeys-we create and sustain a strong executive leadership bench that provides a competitive advantage and keeps us a market leader.

Description

The Senior Director, Head of Executive Talent & Succession will empower the most senior leaders (SVP+) to lead the Agentic Enterprise as agile, innovative visionaries who drive change and lead through complexity and change. With a technology-forward approach, this individual will design business-impact driven, personalized, innovative, agentic talent development experiences and programs that enable our leaders to drive our transformation while growing and retaining our talent.

This role is responsible for moving the talent function from a reactive, administrative partner to a proactive, predictive engine for growth.

Core Responsibilities

1. Agentic Strategy & Visionary Leadership

• Leading the Agentic Transformation:
  The Senior Director will design and deploy the end-to-end executive talent roadmap, shifting from a "process-heavy" approach to a proactive, data-oriented, and hyper-personalized talent ecosystem.

• AI Integration & Future Readiness:
  This leader will actively research and pilot AI/Agent technologies to automate routine talent processes and incorporate these capabilities into executive development content.

• Business Outcome Orientation:
  The candidate will shift talent metrics from "program completion" to direct business impact, such as revenue growth in teams led by program graduates and/or org health outcomes like retention, engagement, etc.

2. Strategic Succession & Talent Identification

• Predictive Succession:
  This individual will lead a robust succession framework for key leadership roles, utilizing data analytics and predictive tools to identify "hidden gems" and risks before they impact the business.

• Identifying Future-Ready
  
  Skills:
  
  The leader will define "Agentic" behaviors and competencies-such as Problem Framing over Problem Solving-required for leaders to orchestrate hybrid Human+Agent work forces.

• Board-Level Readiness:
  The candidate will prepare and present executive talent insights and readiness mapping for quarterly Board meetings and the Executive Leadership Team (ELT).

3. Executive Onboarding & Activation

• Executive Activation:
  This role will ensure successful delivery of "Executive Onboarding" to enable every new SVP+ leader on AI tools (Slackbot, Manager/Employee Agents) and AI Fluency from "Day 1, Minute 1".

• Strategic Integration & Renewal:
  This leader will move beyond traditional 90-day onboarding to a comprehensive "Day 1 Renewal" strategy focused on long-term executive retention and cultural alignment starting the moment an offer is signed.

4. Senior Development & Immersive Experiences

• Peer-to-Peer & Experiential Learning:
  The Senior Director will lead the evolution of flagship programs into immersive experiences where SVPs solve real-world business problems and co-create agentic governance models with customers.

• Elite Coaching & Teaming:
  This individual will lead the SVP+ executive coaching practice, leveraging internal and external mentors to build the judgment, empathy, and orchestration required in an automated world.

Qualifications & Competencies

• Experience:
  
  12+ years of progressive leadership in driving talent transformation, designing outcome-based learning that drives impact and behavior within a global, high-growth technology environment, with at least 5 years in a senior leadership role.

• Education:
  
  Graduate degree in Industrial/Organizational Psychology, OD, MBA, or equivalent experience.

• Business Acumen & Strategic Integration: A proven ability to translate complex business…