Events Manager

Seattle Campus
The Museum of Flight
9404 East Marginal Way South
Seattle, WA 98108, USA

The Events Manager supports the mission of The Museum of Flight by leading the planning, coordination, and profitability of private events throughout the year, ranging from intimate gatherings to large-scale experiences. This role provides leadership across all aspects of event promotion, sales, planning, and execution, while managing and developing a team responsible for producing meetings, conferences, corporate receptions, dinners, private celebrations, Museum Premium Experiences, and Group Sales reservations.

The Events Manager is responsible for driving business growth by securing potential local, national, and international clients, achieving departmental goals, and enhancing the overall guest experience. Success in this position requires strong leadership, cross‑functional collaboration, and the ability to effectively coordinate with a wide range of internal and external stakeholders to ensure exceptional customer service from initial inquiry through event completion.

• Responsible for generating event business by securing new clients, maintaining client and vendor relationships, and achieving or exceeding sales goals established by leadership through proactive outreach, networking, and strategic event sales initiatives.
• Plan and execute museum‑sponsored events and experiences; assist in creating new revenue‑generating events surrounding museum‑wide initiatives.
• Oversee all aspects of event planning and execution, including coordinating with clients, internal museum departments, and external vendors to ensure seamless delivery.
• Serve as the primary resource for internal events, providing guidance, logistical recommendations, and resources to ensure seamless execution.
• Supervise, coach, and develop assigned staff by setting expectations, assigning and reviewing work, providing regular feedback, evaluating performance, supporting professional development, and addressing performance or conduct concerns in alignment with museum policies and operational needs.
• Develop, manage, and track assigned operating and project budgets, including forecasting resource needs, monitoring expenditures, identifying variances, and recommending adjustments to support operational priorities and fiscal accountability.
• Track and report event revenue performance against established sales goals on a consistent cadence, providing leadership with actionable insights to support strategic decision‑making.
• Collaborate with museum leadership to develop strategic community partnerships that advance and support the museum’s mission.
• Coordinate with the marketing department to develop and create advertising, promotions, collateral materials, and website presence for events.
• Manage the museum‑wide calendar of events, ensuring accurate scheduling, coordination, and communication with internal and external stakeholders.
• Represent the museum at industry events, conferences, and external sales functions to build relationships, increase visibility, and generate new business opportunities.
• Perform other duties as assigned.

• A bachelor’s degree in hospitality, event management, business, or other relevant field. An equivalent combination of education, training, and related experience may be considered in lieu of degree.
• Five (5) years of experience in sales, event management, and customer service in a large venue or museum required.
• Two (2) years of experience supervising staff is required.
• Experience overseeing event vendors and external service providers is required.
• Planning, budgeting, and forecasting experience is required.

• Knowledge of Outbound and Triple Seat or similar software is preferred.
• Knowledge of annual budgets process.

• Effective planning and organizational skills; able to prioritize and plan work activities; uses time efficiently and develops realistic action plans; initiative to improve processes.
• Demonstrated excellence in written and verbal communications skills with strong attention to detail.
• Computer proficiency in Microsoft Office/365.

• Demonstrates a strong…