Property Management Manager

About the Role

As a CBRE Property Management Manager, you will be responsible for supervising the team responsible for all operational and financial activities of a portfolio of properties.

This job is partofthe Property Management job function. They are responsible for operatingbuildings on behalf of a client or group.

The Property Management Manager position will support our Global Technology client and is considered a high-level role. You willbe required to work on-site in one of our Bellevue or Seattle WA locations,Monday – Friday, day shift hours, managing relationships with Landlords, and Subtenants while also managing direct reports. This role will be responsible for multiple sites.

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Oversee day-to-day building operations including HVAC, electrical, plumbing, and life-safety systems.
• Manage preventive maintenance programs and capital improvement projects.
• Conduct regular property inspections to ensure quality standards.
• Coordinate vendor/contractor selection, scheduling, and performance.
• Ensure compliance with local, state, and federal building codes and regulations.
• Serve as primary point of contact for tenant inquiries, requests, and complaints.
• Manage tenant move-ins, move-outs, and buildout coordination.
• Administer lease agreements and renewals.
• Maintain high tenant satisfaction and retention rates.
• Act as primary contact with property owners, serving as owner representative to ensure that objectives are being met. Prepare and deliver timely, accurate and complete reports.
• Develop and control annual budgets for operating and capital expenses. Forecast management plans and prepare monthly performance reports, explaining variances.
• Review and approve invoices, purchase orders, and service contracts.
• Help create programs that will assist the property with emergency recoveries.
• Prepare all required legal notices for approval.
• Review tenant rent and common area maintenance recovery charges to ensure payment is on time.
• Collaborate with leasing agents to market vacant spaces.
• Provide property tours and market data to prospective tenants.
• Maintain appropriate insurance coverage.
• Oversee emergency preparedness and response plans.
• Manage environmental and safety compliance (ADA, OSHA, EPA).
• Document and report incidents and claims.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• CPM (Certified Property Manager) or RPA (Real Property Administrator) designation preferred.
• Experience managing 200,000+ SF or multi-property portfolios preferred.
• Familiarity with sustainability/LEED building practices preferred.
• State real estate license (where required) preferred.
• Heavy commercial property management background.
• Commercial property management accounting skills.
• Strong knowledge of building systems, lease administration, and property accounting.
• Experience with CAM reconciliations.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Conflict resolution and customer service orientation.
• In-depth knowledge of Yardi, MRI, Angus and Google Suite.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extens…