Sr Regional Manager

Overview

Requisition : 920199
Store #: RDO
040 Lens Crafters Region 040
Position: Full-Time

Lens Crafters is a place for visionaries. Our mission is to pair state‑of‑the‑art technology with a truly personal approach to eye care, delivering a high quality patient and customer experience across multiple units.

We are part of Essilor Luxottica, a global leader in vision care products. Join our community of over 200,000 employees worldwide and help transform the eyewear and eyecare industry.

The Sr Regional Manager delivers key results of the organization: sales and profit, through consistent, high quality patient and customer experience in a multi‑unit cross‑functional environment encompassing retail, lab and doctor services. They establish Lens Crafters as the premier destination for vision needs within the community, gaining market share, driving growth, and ensuring operational excellence through talent development and adherence to all policies.

• Teach and coach Store Manager to achieve goals and foster execution of best practices for growth.
• Lead teams through effective performance management to ensure goals are consistently met or exceeded.
• Attract and hire high‑caliber talent to fill positions timely.
• Build a bench of talent internally and externally for placement.
• Analyze the business, create and communicate clear action plans that optimize results.
• Drive quality and improvement in the region to deliver on all key performance indicators.
• Manage profits and expenses and ensure proper use of company funds.
• Direct and approve workforce management activities according to brand policies, labor and operational initiatives.
• Ensure operational execution meets brand standards in accordance with company direction.
• Protect all company assets and enforce consistent policy compliance.
• Model behaviors and be accountable for delivering a consistent and brand‑aligned patient and customer experience.
• Inspire team growth through individual development plans and accountability.
• Provide on‑the‑job training and guidance to SMMs.
• Create an inspiring and inclusive work environment reflecting the brand.
• Implement and maintain all company‑approved safety programs.
• Work weekends and evenings to support business needs and ensure goals are met.

• High School graduate or equivalent.
• 5+ years multi‑unit retail experience.
• 8+ years management experience.
• Proven track record of delivering positive results and growth.
• Excellent business and financial acumen, including operational analysis.
• Comprehensive knowledge of retail operations, processes and policies.
• Working knowledge of computers and Microsoft Office.
• Strong basic math skills.
• Ability to travel up to 80%; willing and able to work weekends, and physically in stores during high business periods.
• Strong command of the English language for correspondence.

• College degree or equivalent.
• Previous experience in a leadership position within the retail or customer service industry.
• Knowledge of basic optics and merchandise.

Pay Range: $ – $

Description of benefits: health care, retirement savings, paid time off/vacation, and various employee discounts. Competitive bonus and/or commission plan may also be offered.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, age, disability, religion, or any other protected characteristic. Native Americans in the United States receive preference in accordance with Tribal Law.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 or email HRC