Operations Director - Healthcare

Full Circle Natural Medicine is seeking a strong, hands‑on operations leader with 3+ years of managerial experience. The ideal candidate is organized, direct, confident in decision‑making, uses sound judgment and a calm, proactive leadership style, is emotionally intelligent, and communicates well.

$80,000 – $90,000 yearly, depending on experience and qualifications.

• Run daily clinic operations, responsible for patient flow, provider schedules, and admin team coordination.
• Oversee billing, payroll support, vendor relationships, and regulatory compliance to keep these functions running smoothly.
• Manage and improve operational systems, including Charm EHR, Google Workspace, and Click Up.
• Supervise and develop the current staff of 3 administrative employees and serve as the point of contact for all doctors’ administrative needs.
• Hire, onboard, and train new team members in collaboration with clinic leadership, including training the medical team in clinic policies and practices.
• Handle inventory, supplies, clinic events, and selected marketing coordination, with attention to day‑to‑day needs.
• Track operational data to identify key trends and opportunities.

• 3+ years directly managing operations, supervising at least 5 employees, and overseeing revenue of $1M or more.
• Demonstrated ability to manage multiple priorities, improve processes, and keep day‑to‑day operations running smoothly.
• Strong communication, leadership, and problem‑solving skills.
• Direct experience with CRM, Office, accounting systems, and workflow.
• Comfort with technology, project management, and reporting tools.

• Experience in a healthcare operation such as a naturopathic, integrative, or functional medicine clinic.
• Working knowledge of HIPAA, EHR systems, insurance billing, and provider scheduling.

• Monday through Friday schedule.
• Paid time off and paid holidays.
• Medical and dental insurance available after 60 days, with up to $300 per month toward the employee’s chosen plan.
• Simple IRA after one year of employment with a 3% company match.
• Employee discounts on products and services.
• The opportunity to play a meaningful role in a respected, collaborative clinic.

We believe in supporting one another as much as we support our patients. Our team values personal and professional growth, collaboration, curiosity, professionalism, and optimism. If you enjoy helping people, improving systems, and being part of a mission‑driven clinic where your work has a visible impact, you will feel at home here.