Administrator III

This position is open to current career service King County Metro - Rail employees that have completed the six (6) month probationary period (or will complete it by the closing date of this posting) in their current career service position.

King County Metro's Transit Department has an exciting opportunity for one Administrator III
-SDA position to work within the Rail Division's Business and Administration section. This leadership role reports to the Administrator IV, and collaborates with employees, colleagues, and stakeholders to deliver exceptional service while advancing the following strategic priorities within the division:

• Develop a Culture of Care
• Provide operational excellence
• Deliver on-time expansions
• Maintain healthy and resilient partnerships with Sound Transit, our partners in Rail Service Delivery

This Administrator III position will lead a high-performing team responsible for managing various administrative functions to support Metro Transit's Rail Division.

This role also requires effective communication with diverse stakeholders, proactive problem solving, breaking down barriers, change management oversight, continuous improvement implementation, and fostering employee engagement to create a culture of care within the Division. The ideal candidate will excel in navigating an ambiguous work environment, possess leadership experience, and manage multiple competing priorities to deliver substantial results in a fast‑paced setting.

Additionally, the candidate should have a solid background in equity and social justice, with experience in enhancing opportunities and support for historically disadvantaged employee groups.

• Lead a team to implement and oversee administrative support for the Division
  • Oversee daily operations and supervise administrative staff.
  • Act as a key strategic and technical adviser to the Rail Administrative Services Superintendent and other management staff.
  • Direct the development and implementation of strategic goals, vision, workforce management, performance measures, strategies, and policies.
  • Support the development of a skilled and effective team, managing and mentoring staff, and providing expertise in administrative best practices.
  • Address staffing resource gaps by allocating work assignments among administrative team.
• Deliver high quality administrative services to the division
  • Establish performance standards, initiate corrective actions as needed, and review operational and administrative policies to recommend improvements.
  • Develop and clarify administrative policies and procedures in collaboration with Rail leadership, King County Metro Employee Services and Sound Transit personnel.
  • Represent the section in internal and external groups, project teams, committees and task forces on topics that affect section systems and service delivery.
• Determine effectiveness and drive continuous improvement
  • Develop and manage administrative guidelines, processes, and procedures for administrative functions using tools like Excel, Word, PowerPoint, etc.
  • Support business teams in implementing significant administrative business process improvements through process improvement methodologies.
  • Analyze operational trends to optimize work assignments, staffing, absenteeism, leave usage, and forecast future staffing needs.
• Further partnerships and relationships
  • Build collaborative relationships with collective bargaining units (Unions), ensure consistent application of labor policies and contract provisions, investigate grievances, and support legal or contractual conflict resolution.
  • Provide guidance on complex or sensitive issues to subordinate supervisors and staff.
• Act on behalf of higher‑level supervisors as needed and perform other duties as required.

Required minimum qualifications

• Associate degree or equivalent in Business Administration (or a related field).
• Experience in developing, supervising, and overseeing administrative functions performed for a workgroup, section and/or division, or at least one year of experience leading people in an advanced Business Administrative work group.
• Strong commitment to equity, inclusion, and belonging…