Engineering Manager

Title: Engineering Manager

Reports To: Engineering Leader

Department: Product & Engineering - Engineering

Location: Cincinnati, OH or Seattle, WA

Position Status: Salary Exempt

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

A manager in this role will be leading a team of engineers, providing support in delivering the invoicing and contract management solution on DMG Pro. As a manager, you are ultimately accountable for the success of the products and services delivered by your team. Working collaboratively with other functions, this role is responsible for crafting the strategic technology vision and roadmap guiding the selection and definition of solutions enabling key business capabilities aligned with strategic business objectives.

Whether an enterprise-wide system or a more targeted application, effective solution management requires leadership through a strong customer service orientation and continuous improvement mindset to continually deliver enhanced capabilities elevating the user experience. The ability to lead, influence, and partner effectively with others is critical to success in this role. The manager passionately fosters team member development in the context of a high-performing team consistently delivering business value and exceptional customer service.

• Setting goals for the work group, developing organizational capability, and modeling how we work together.
• Supports Director of Engineering and Product in defining, communicating, and garnering support in executing the vision and roadmaps for DMG Technology with inputs from internal technical and business stakeholders.
• Be hands on and provide technical and business leadership to the team aiding in solution delivery.
• Establishes and maintains influential working relationships at all levels necessary to successfully promote technology strategies, compliance programs and continuous improvement opportunities.
• Supports the implementation of company programs to ensure the success of the Company.
• Foster a culture of innovation and thought leadership. Cultivate innovation concepts and provide opportunities to transform ideas into technology solutions.
• During project definition/initiation, accountable for defining high-level, shared vision/approach. Thoughtfully coordinate deployment of technology solutions to ensure an exceptional end-user experience.
• Communicates effectively with positive impact. Listens attentively, processes, and takes appropriate action. Facilitates the discussion of conflicting issues between individuals and across groups. Expresses ideas clearly in documents and written communications. Plans communication that is clear in purpose, and key messages while considering audience needs.
• Models and acts in accordance with DMG’s culture and guiding principles.
• Developing strategic and operational plans for the work group, managing execution, and measuring results:
  Prepares, communicates and educates client groups and team on changes in policies and practices within the organization, identifies and communicates key responsibilities and practices to ensure the team promotes a successful attitude, confidence in leadership, and teamwork to achieve business results, and plans and manages business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives.
• Coordinates effective platform management across peer technology functions - solution architecture, application development/engineering, quality assurance. Understands, supports, and coordinates potential dependencies across solution design, development, testing, deployment, support, and maintenance activities.
• Responsible for management of application configuration and services enabling required business capabilities.…