Director of Warehousing and Logistics

Overview

The Director of Warehousing & Logistics provides strategic leadership for Food Lifeline's warehouse operations, inventory management, transportation and logistics, food safety, quality assurance, and operational support functions. This position ensures the safe, efficient, compliant, and equitable movement of food throughout the organization while advancing operational excellence and supporting Food Lifeline's mission to end hunger.

• Provide strategic leadership for warehouse operations, inventory management, transportation, food safety, quality assurance, and operational support functions.
• Develop and implement departmental goals, operational plans, budgets, and performance metrics aligned with organizational priorities.
• Monitor operational performance and utilize data, analytics, and continuous improvement methodologies to increase efficiency, effectiveness, and service levels.
• Evaluate organizational structure, workflows, and systems and recommend improvements that support scalability, employee development, and mission impact.
• Establish operational controls and management systems that ensure accountability for inventory, fleet assets, purchasing, reconciliations, and regulatory compliance.
• Ensure operational risks are identified, monitored, and mitigated through effective policies, procedures, documentation, and internal controls.
• Contribute to organizational planning, emergency response efforts, and cross‑functional initiatives.
• Develop annual operational goals, work plans, and key performance indicators that align with Food Lifeline's strategic plan, using data and cross‑functional partnership to monitor progress and evaluate outcomes.

• Direct warehouse operations including receiving, storage, inventory control, order fulfillment, and distribution activities.
• Ensure inventory accuracy, product integrity, and compliance with Feeding America standards and organizational policies.
• Oversee fleet management, transportation planning, routing, vehicle oversight, DOT compliance, fleet utilization, and associated operational controls.
• Ensure warehouse capacity, labor planning, inventory levels, transportation resources, and operational workflows effectively support organizational priorities and changing community demand.
• Oversee inventory governance, cycle counting, reconciliation processes, loss prevention efforts, and inventory accuracy.
• Leverage ERP and other management systems to monitor operational performance, investigate inventory discrepancies, identify root causes, and implement corrective actions.
• Partner with Food Resources leadership to align food acquisition, inventory strategy, storage capacity, and product flow.
• Partner with Agency Programs leadership to ensure operational systems and service levels effectively support partner and community needs.

• Oversee food safety, food defense, warehouse sanitation, quality assurance, and regulatory compliance programs.
• Ensure organizational readiness for external audits and inspections through proactive monitoring, documentation, corrective actions, and continuous improvement.
• Ensure compliance with Feeding America standards, HACCP principles, FDA, WSDA, OSHA, AIB, and other applicable regulations.
• Oversee audits, inspections, recalls, corrective actions, product traceability systems, and compliance reporting.
• Foster a culture of food safety, workplace safety, quality, and accountability throughout Operations.
• Ensure employees consistently follow established safety protocols, utilize required personal protective equipment, and operate equipment safely.
• Collaborate with the Business Operations team in the investigation of workplace injuries, near misses, and safety incidents, implementing corrective actions and operational improvements as appropriate.

• Recruit, develop, coach, and retain a high‑performing operations team and build a culture of accountability, operational discipline, timely decision‑making, and continuous learning.
• Provide leadership and support to managers, shift leads,…