Branch Manager - Seattle

Seattle Credit Union is proud to be an employer committed to the growth and prosperity of its employees, members, and the community. We work in a culture where voices are amplified to drive meaningful change and generate non‑stop impact. We offer a comprehensive total rewards package, such as employee‑paid medical benefits, 401k matching, and generous time off, such as for volunteering and even to celebrate your birthday!

We provide opportunities for employees to learn and grow while fostering an inclusive work culture, and we have a tremendously diverse workforce that drives our ability to innovate and maintain excellence.

Seattle Credit Union is dedicated to helping our members achieve financial prosperity by providing education and banking services that meet their personal goals. We are Inclusive, Inventive and Invested. We are Seattle Credit Union - we build strong and trusting relationships in service of our Mission. Seattle Credit Union is proud to be intentional in recruiting, hiring, and promoting a workplace that is inclusive.

JOB TITLE:

Branch Manager

Department:
Member Experience

FLSA Status:
Exempt

Seattle Credit Union is proud to be intentional in recruiting, hiring, and promoting a workplace that is inclusive. We are an Equal Opportunity/Affirmative Action Employer that celebrates our collective differences and encourages all to apply, including those with different backgrounds, disability, ages, ethnicities, races, religions, gender identities, sexual orientations, national origins, or veteran status’ protected by applicable federal, state, or local law.

We are looking for a Branch Manager who is driven to make a positive impact on the employee and member experience. You are a strategic thinker with a bias towards action. You have a relentless pursuit of excellence while bringing others along. You do not settle for mediocrity and are comfortable with challenging the status quo. If you’re always looking for more efficient and innovative ways of working, are thoughtful, intentional, and collaborative, we would love to talk to you!

The Branch Manager is an experienced sales, service, and compliance leader responsible for the successful operation of a full‑service financial center and team. Responsibilities include efficient management of resources and staff, developing and attaining production goals, delivering exceptional customer service, and growing membership with a commitment to CDFI and low‑income designated communities. This leader will support organizational strategies by engaging in community outreach, executing on member experience expectations, building and implementing appropriate business and risk management plans, and developing team members for optimal performance and business success.

This is an exciting opportunity to bring forth new ideas and see those ideas come to life!

• Builds and executes branch plans in alignment with the overall business strategy.
• Ensures all branch operational imperatives are met or exceeded including but not limited to compliance, regulatory procedures, and expense controls.
• Demonstrates a high level of proficiency in setting expectations, effective delegation, organizing work and coaching toward results.
• Demonstrates an exceptional level of product knowledge and sales acumen.
• Prioritizes and manages time effectively to follow through and complete tasks within their area of responsibility.
• Regularly provides input and recommendations that advance team success.
• Advances mission and vision through internal and external audiences; actively inspires and engages their team.
• Manages the branch budget to ensure adherence and alignment with organizational priorities.
• Engages with data to identify recommendations and propose solutions that promote team, branch and community success.
• Manages all audit requests, inquiries, and solutions.
• Manage formal and informal training to contribute to the individual success of team members.
• Champions Seattle Credit Union Values as a cornerstone of our business culture.
• Accountable for employee relations and culture; seeks guidance as necessary.
• Seeks out community partnerships, follows up on…