Admission & Business Operations Supervisor

The Admissions & Business Operations Supervisor  is accountable for managing all
 aspects of the admissions, in-house transfers, and discharge processes for the
 Skilled Nursing and Sub‑Acute programs. This role also provides oversight of key
 business office functions related to admissions, including coordination of payer
 authorization, contract alignment, census management, and accurate handoffs to
 billing and finance partners.

 As the first point of contact and “face of Providence Mount St. Vincent” for
 many residents, families, hospitals, and referral partners, the Supervisor
 ensures a high-quality, concierge-level customer service experience from initial
 inquiry through admission and transition of care.

 To be successful, the Supervisor works collaboratively with hospitals, skilled
 nursing facilities, referral agencies, discharge planners, social workers,
 finance/business office teams, and internal interdisciplinary staff to achieve
 budgeted census levels, support compliant admissions, and ensure a seamless,
 compassionate admissions experience.  

 As needed, the Supervisor directs admitting staff to:

* Coordinate timely, accurate, and compliant admission processes
  
* Provide responsive, professional, and person-centered customer service
  
* Resolve admission-related concerns and barriers promptly
  
* Serve as ambassadors of Mount St. Vincent’s mission, values, and home-like
    philosophy

Providence caregivers are not simply valued – they’re invaluable. Join our team
 at Providence Mount St. Vincent and thrive in our culture of patient-focused,
 whole-person care built on understanding, commitment, and mutual respect. Your
 voice matters here, because we know that to inspire and retain the best people,
 we must empower them.

 Highlights of working at Providence Mount St. Vincent:

* Easy commute – we’re across the street from a major bus line & 5 minute from
    the freeway
  
* Down-to-earth leadership with high engagement and an open door
  
* Onsite childcare (baby through preschool) at a 20% discount
  
* Work with a diverse, multigenerational group of caregivers
  
* Spend your workdays in a beautiful facility with a gorgeous view

Required Qualifications:

* Bachelor's degree in social/human services, Business, Marketing or Nursing,
    OR five (5) years of experience may be substituted for the educational
    requirement.
  
* 2 years of Two or more years of experience in a marketing and/or sales
    environment.
  
* Strong concierge customer service experience.

Preferred Qualifications:

* 2 years of experience in case management and contract management, along with
    experience in information systems, billing and analysis.
  
* Two (2) years experience in long term care, clinical case management and
    admissions.

 Why Join Providence?  
 Our best-in-class benefits
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 uniquely designed to support you and your family in staying well, growing
 professionally, and achieving financial security. We take care of you, so you
 can focus on delivering our Mission [(Use the "Apply for this Job" box below).] of caring
 for everyone, especially the most vulnerable in our communities.

 Accepting a new position at another facility that is part of the Providence
 family of organizations may change your current benefits. Changes in benefits,
 including paid time-off, happen for various reasons. These reasons can include
 changes of Legal Employer, FTE, Union, location, time-off plan policies,
 availability of health and welfare benefit plan offerings, and other various
 reasons.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease
 my way.” Working at our family of organizations means that regardless of your
 role, we’ll walk alongside you in your career, supporting you so you can support
 others. We provide best-in-class benefits and we foster an inclusive workplace
 where diversity is valued, and everyone is essential, heard and respected.
 Together, our 120,000 caregivers (all employees) serve in over 50 hospitals,
 over 1,000 clinics and a full range of health and social services across Alaska,
 California, Montana, New Mexico, Oregon, Texas and…