District Manager | Multi-Unit Retail & Hospitality Operations | Seattle Market

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** District Manager – Multi-Unit Retail & Hospitality Operations | Seattle Market**### Ballard
• Bellevue
• Capitol Hill
• Pike Place
• Queen Anne
• Redmond
• Totem Lake
** Full-Time | Target Salary Range: $106,250–$125,000 + Quarterly Bonus Potential
** Salt & Straw is seeking an experienced
** District Manager
** to lead seven shop locations across our Seattle market. This multi-unit leadership role is responsible for developing General Managers, driving operational excellence, building high-performing teams, and delivering exceptional guest experiences while achieving strong business results.

At Salt & Straw, we don't just serve ice cream—we create moments of wonder rooted in creativity, connection, and genuine hospitality. Our shops are powered by thoughtful leaders who know how to care deeply for people while delivering an exceptional guest experience, and we're looking for a District Manager to help lead and grow one of our most established markets.

This role currently oversees our shops in:
* Ballard* Bellevue
* Capitol Hill
* Pike Place
* Queen Anne
* Redmond* Totem Lake As a District Manager, you'll coach and develop General Managers, strengthen operations, support continued growth, and build a culture where both team members and guests thrive.

This is a role for someone who loves hospitality, thrives in fast-paced retail operations, and believes strong teams are built through consistency, curiosity, accountability, and care.

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** What Our District Managers Do
** District Managers at Salt & Straw are operational leaders, people developers, and culture builders who bring our values to life across multiple shop locations. You'll:
* Lead, coach, and support General Managers across the district, helping them grow as leaders and operators
* Build strong, engaged teams rooted in trust, accountability, and human kindness
* Oversee daily multi-unit operations across seven shop locations, ensuring excellence in hospitality, cleanliness, food safety, and execution
* Drive district performance through sales growth, labor management, profitability, and operational excellence
* Use data and business insights to improve financial performance, guest experience, and team engagement
* Partner cross-functionally with People Operations, Marketing, Finance, and Operations teams to support shop success
* Navigate challenges with thoughtfulness and adaptability while celebrating wins along the way
* Support hiring, leadership development, retention, and succession planning across the district
* Strengthen community presence and help Salt & Straw show up generously within local neighborhoods
* Travel regularly between shops to stay connected to teams and operations
* Taste ice cream to better understand and share our rotating flavors and products (yes, really)---##
** What You’ll Get
** We offer competitive compensation, thoughtful benefits, and a people-first culture designed to support you both personally and professionally. Competitive salary + quarterly bonus potential Everyday Pay:
Access earnings before payday Free 24/7 mental health support (for you & your family) Medical, dental & vision insurance starting your first month Flexible Time Off + 12 paid holidays annually Educational assistance:
Up to $1,800/year Pet insurance 30% team member discount + early access to new flavors 401(k) + company match Paid parental leave Additional coverage options:
Life, disability, FSA/HSA benefits Annual merit increases and leadership development opportunities## Qualifications##
** This Role Might Be Right If You:
*** Have 5+ years of multi-unit leadership experience in retail, hospitality, food service, or another guest-focused business
* Have successfully led multiple locations while coaching and developing General Managers or Store Managers
* Know how to build engaged teams while holding leaders accountable for operational excellence
* Have experience managing sales, labor, profitability, and overall business performance across multiple locations
* Thrive in fast-paced, customer-focused environments with a hands-on leadership approach
* Enjoy balancing strategic thinking with regular time in your shops supporting teams
* Are…