More jobs:
Lead, CX AI Strategy & Automation
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-07-26
Listing for:
Towards AI, Inc.
Full Time
position Listed on 2026-07-26
Job specializations:
-
Management
AI Business & Operations
Job Description & How to Apply Below
Brex in Seattle, WA is seeking a Manager of CX AI Strategy to lead the strategy and execution of an AI‑driven customer experience platform. You will optimize instruction sets and expand AI capabilities across chat, voice, and email, while building internal tools to boost team productivity and quality assurance automation.
The role requires 4+ years in CX strategy/AI operations and at least 1 year leading a team of four or more contributors, with a strong ability to drive measurable AI outcomes
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