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Director, AI-Driven L&D Operations
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-07-29
Listing for:
SoFi
Full Time
position Listed on 2026-07-29
Job specializations:
-
Management
AI Business & Operations
Job Description & How to Apply Below
SoFi in Seattle seeks a Director of Operations Learning & Development to build a scalable learning ecosystem across the Operations workforce. The role focuses on onboarding, product launch readiness and knowledge management with AI-enabled, data-driven content.
You will mentor senior managers, manage the learning library, integrate AI tools, and report program impacts to senior leadership to drive improvements in customer outcomes and efficiency.
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