Assistant Center Director - Sales and Customer Service

Assistant Center Director

Code Ninjas of Beacon Hill is looking for an enthusiastic and people-focused Assistant Center Director with a focus on Customer Service and Sales to join our team part-time in Seattle, WA (N. Beacon Hill Neighborhood). In this role, you'll be the face of our brand — connecting with local families, schools, and community organizations to inspire the next generation of young coders and tech innovators.

Responsibilities:

• Make outbound calls and send follow-up emails to convert leads.
• Close enrollments through confident program explanations and objection handling.
• Maintain accurate lead tracking and follow-up cadence.
• Schedule tours, trials, and memberships quickly and professionally.
• Provide clear, friendly communication to parents via phone, email, and in-person.
• Assist with daily center operations, opening/closing, and maintaining a clean environment.
• Help coordinate staff schedules and shift coverage.
• Provide on-floor support to Senseis to ensure smooth class flow.
• Assist with onboarding and basic training for new staff.
• Greet families and ensure a welcoming, organized experience.
• Address parent questions and concerns with professionalism.
• Maintain high satisfaction through consistent, positive interactions.
• Track attendance, memberships, and lead conversions.
• Support inventory checks and basic center upkeep.

Requirements:

• 1–2 years in sales, customer acquisition, or lead conversion role.
• 1–2 years in customer-facing roles (retail, hospitality, call center, education, or youth programs).
• Proven ability to close leads, handle objections, and follow structured sales processes.
• Experience working with kids or families in camps, tutoring centers, after-school programs, or similar environments.
• Self-motivated, organized, and able to manage multiple projects independently.
• Enthusiasm for STEM education, youth development, or coding is a strong plus.
• Flexible availability including some evenings and weekends as needed.

About Us:

Code Ninjas Beacon Hill is a premier STEM learning center dedicated to teaching kids ages 5–14 how to code through fun, game-based curriculum in a supportive and energetic environment. Families love us because we make technology education accessible, engaging, and confidence-building for every child. Our team is passionate about making a difference in the community, and we foster a fun, mission-driven workplace where every team member plays a meaningful role.

Compensation: $21.00 - $26.00 per hour.