Senior Specialist, Human Resources

Full job description:
Our values start with our people. Join a team that values you! We are the nation’s largest off‑price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success – Our winning team pursues excellence while learning and evolving
• Career growth – We develop industry‑leading talent because Ross grows when our people grow
• Teamwork – We work together to solve hard problems and find the right solution
• Diversity, Equity & Inclusion – We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger
• Community – We strive to be a positive force in our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 7 distribution centers nationwide. With 2022 revenues of $18.7billion, we are a Fortune
500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

Mitigate risk for the company and drive engagement by managing timely responses to Associate concerns raised through open‑door channels. Execute prompt, thorough, and proactive responses to Alert lines, 3rd‑party charges, Associate correspondence, social media, or any actionable trends identified through Case Management requiring on‑site or remote investigative activity. Provide Associate Relations support for critical incidents such as suicidal associates and domestic violence.

Support after‑hours critical incident coverage as assigned. Coach and counsel business unit leadership on managing Associate Relations issues. Facilitate Key People Processes and Approachable Leadership training or conduct Climate Surveys in response to Associate Engagement results. Through the investigation process, monitor, validate, and ensure compliance with internal HR policies and procedures and external local, state, and federal laws. Follow all HR Services processes and work with the HR Services Leadership team and legal partners to provide documentation, reports, or investigative case files or records as needed.

The base salary range for this role is $66800–$98350. The range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is one component of the total compensation package for employees. Other rewards vary by position and location.

Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs;
Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program, and Commuter Benefits; 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full‑Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits such as Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADHD Insurance, Long‑Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 15days/year, 15 Personal and Company Holidays.

AS, ASM and SM Associates in Stores and Exempt Corporate and Merchandising roles are also eligible to receive a Bonus based on individual and business performance.

• Conduct on‑site or remote investigations as assigned by the Associate Relations Case Manager identified through Case Management, Alertline, 3rd‑party channels, social media, associate correspondence, or other vehicles. Required to conduct investigations for all shifts for the business units HR Services…