Assistant Store Director

Overview

Assistant Store Directors are passionate about leading and committed to outstanding customer service and to developing and supporting staff within a culture of mutual trust, respect, and accountability. The Assistant Store Director is responsible for successful store operations in partnership with the Store Director. PCC is seeking candidates who drive success across all departments by embodying the Behaviors and Leadership Competencies outlined below.

PCC is looking for capable, experienced candidates with the desire to drive leadership behavior in all staff and a commitment to PCC’s triple bottom line.

US-WA-Greater Seattle Area

All PCC locations

If you’re a people person, you’re a PCC person. Maybe it’s our co‑op roots, or maybe it’s our Northwest nature, but we embrace stewardship and take action because we care. As one of the most trusted grocers in Seattle, we foster high standards and look to our staff members to build trust by acting with integrity — toward our members and shoppers, and toward each other.

PCC is committed to fostering, cultivating and preserving a culture of diversity and inclusion. We value all the individual differences, life experiences, knowledge, self‑expression, unique capabilities and talent that our staff members invest in their work, stores and communities. Valuing diversity is a significant part of our culture, our values and PCC’s success.

PCC provides equal employment opportunities to all staff members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Provides leadership for store, departments, and all employees and acts as a steward for PCC
• Handles conflict resolution, problem solving, communication, interpersonal matters, sharing of company vision, and implementation of customer service and position‑specific training
• Serves as a member of the Store Operations Committee (SOC)
• Creates and nurtures an environment for delivering a consistently excellent customer service experience
• Works with the Store Director to set the tone for and maintain the highest standards for store conditions
• Maintains all company, store, and department policies and procedures, including those relating to cleanliness, shelf conditions, service standards, food quality and safety, receiving, merchandising, uniform/dress guideline requirements, signage, POS, and bookkeeping accountabilities
• Is directly involved with supporting every store department, diagnosing issues and developing solutions
• Uses financial reports to analyze results and drive opportunity
• Participates in hiring, training, evaluating, and supporting staff
• Coaches, develops and hold employees accountable
  
  Becomes a strong schedule writer and demonstrates proficiency with labor management
• Contributes to and grows in understanding of the budgeting process and payroll
• Oversees all health and safety programs and procedures
• Provides a healthy and safe work environment for staff
• Assists the Store Director with the maintenance of physical conditions of all store facilities.
• Assists the Store Director with administration functions required for store leadership.
• Embraces the community through personal and staff involvement.
• Performs other tasks and duties as assigned.
• This position works consistently at a light physical work level and may be asked to work on occasion at a medium or heavy physical work level when supporting stores or other offsite events. Frequently required to sit, walk, reach, and grasp. Occasionally required to be on feet with a mix of standing and walking throughout shift.

• Proven strong leadership abilities with a minimum of three years managing in a multi‑department retail store
• Food service, grocery store or related management experience required with in‑depth management of at least two relevant departments strongly preferred
• Proven ability to lead and mentor staff…