Supervisor AOG

Aog Supervisor

The AOG Supervisor oversees the execution of sourcing, procurement and logistics of operational critical aircraft materials supporting emergent operational needs at Alaska Airlines (AS) and Hawaiian Airlines (HA). As a people leader, this role leads a team and uses considerable judgment to make decisions and establish priorities in collaboration with Maintenance Control, Material Control and Engineering stakeholders to assign tasks and create strategies to reduce AOG event(s), provide recommendations to address logistical process improvements and mentors team members.

Key duties include managing and evaluating the performance of the 24/7 AOG Sourcing Specialist against measurable performance goals with emphasis on executing proper internal controls. The AOG Supervisor provides daily operational guidance to staff and ensures training and compliance with policies and procedures. This role executes on strategy established for the team, applies deep knowledge in AOG material requirements to make recommendations to reduce future AOG event(s), develops and implements process, procedures, and best practices to improve material requirement support, mentors and trains AOG specialists on the team, analyzes material shortages and manages replenishment activities with Material and Repairs Control to support sourcing and delivering quality materials that best support the operational schedule, with each decision considering location, availability, cost, and speed of execution with overall financial performance as a factor.

With minimal direction from leadership, the AOG Supervisor exercises considerable judgement to make decisions in non-stock materials required for deferred maintenance, guides AOG Response Specialists with sourcing, procurement and logistics when necessary, and maintains a safe and healthy work environment by complying with Safety Management System (SMS) and Company policies and procedures as well as Federal Regulations.

Job-specific experience, education and skills include three years of experience in material support department (e.g., stores, repairs, purchasing, material control, or maintenance), preferably in an airline or third-party maintenance vendor operation or related area. A bachelor's degree or an additional two years of relevant training/experience in lieu of this degree is required. Excellent interpersonal and communication skills, detailed oriented and highly organized, with ability to multi-task and work independently with limited guidance in a fast-paced environment, proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook), comfortable interfacing with all levels within the Maintenance & Engineering organization, high school diploma or equivalent, minimum age of 18, and must be authorized to work in the U.S. are also required.

Leadership or supervisory experience, experience in procurement and logistics, knowledge relating to the transportation of aircraft materials, Illustrated Parts Catalogue (IPC) proficiency and other related aircraft manuals are preferred.