Lead Management and Program Analyst; Program Implementation Lead

Job Title

Lead Management and Program Analyst (Program Implementation Lead)

The duties include overseeing, advising, and monitoring the tracking and evaluation of project milestones for assigned Integrated Project Teams (IPTs). The role involves managing and coordinating multiple projects or programs concurrently utilizing various resources with internal and external stakeholders. It also includes monitoring assigned programs and activities supporting disability compensation benefits and services provided to Veterans, their dependents, or beneficiaries. The position requires working in close cooperation with other elements of VBA as it relates to Veterans' benefits and taking the necessary corrective actions to ensure timely project or program deliverables.

Additionally, the role leads in-house efforts and participates actively as a team member or sub-group leader on project teams with internal and external stakeholders. It involves leading special projects and providing administrative support to Congressionally mandated advisory committees as assigned. The position also serves as a mentor, coach, facilitator and/or negotiator in coordinating team initiatives and in consensus-building activities among team members.

It includes training others on implementing policy related deliverables and coordinating Integrated Project Teams (IPTs) and reviewing the work products of the Program Implementation staff for quality and consistency.

The role collaborates with representatives across VA and external stakeholders to complete tasks and accomplish the mission of the compensation benefit program. It requires establishing and maintaining effective working relationships with individuals and groups interested in or affected by legislation or the compensation program. The position also serves as an advisor and consultant to the supervisor, senior leadership, and stakeholders (internal and external) on issues regarding technical, regulatory, procedural, and operational aspects of Compensation Service benefit programs.

It involves providing authoritative technical advice and assistance to leadership and Compensation Service Staff on Veterans benefits adjudication to support policy decisions and directions as well as regulatory and sub-regulatory program policies, objectives and operational results in order to rectify any issues that are the result of systemic problems.

The incumbent prepares clear and concise documents including but not limited to draft memos, briefing papers, Congressional responses, white papers, or other written narratives related to the application or interpretation of program policy. It also involves developing and updating procedural guidance for distribution to field offices and ensuring updates to procedural guidance is also implemented in VA business systems, tools, calculators, letters, and forms, as well as other program functionality to support business goals and objectives.

The role reviews and evaluates policies and procedures to determine gaps where additional guidance is needed and develops standardized operating procedures (SOPs) to ensure programs and processes are consistently executed. It also monitors and reports on the status and progress of work, checking on work in progress and reviewing completed work to ensure that the supervisor's instructions on work priorities, methods, deadlines, and quality have been met.

The position leads the team in identifying, distributing, and balancing workload and tasks among employees in accordance with established workflow.

Full time, Monday through Friday 0800 am - 430 pm.

Available. This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Lead Management and Program Analyst (Program Implementation Lead); PD41341-0

Not authorized.

Not required.