Director, Workplace Services

At Mac Donald-Miller Facility Solutions
(“Mac Miller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1,600 employees across
14offices, there is a breadth and variety of work to keep you engaged and inspired.

We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including:

• New construction –Engineering, fabrication and install of mechanical systems for new projects following leanconstructionpractices
• Special projects–Retrofits and mechanical repairsfor existing buildings for new efficiencies
• Service - scheduledpreventativemaintenance ensuring tenant comfort,and 24/7 emergency response
• Building performance–Control systems, fault detection,energy services and remote monitoring
• Performance Contracting -- Sustainable Solutions:
  Acting as the Prime Contractor, we deliver design-build energy-efficient solutions in the built environment for private and public sector clients

People love to work at Mac Donald-Miller, and it’s because we all share the same Core Culture Values:

• Collaboration– Diverse players, one team, a common vision.
• Dedication–
  We are dedicated to personal and professional excellence.
• Safety–
  Everyone deserves a safe workplace.
• Community–
  We are proud to be part of Mac Donald-Miller.
• Innovation–
  We are committed to continuous,
  creative problem solving.
• Fun!– Take the work seriously, but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.

We’re looking for a strategic, people-first leader to take ownership of Mac Donald-Miller’s physical work environment — across 16 locations in Washington and Oregon. As Director of Workplace Services
, you’ll report directly to our Chief Administrative Officer and lead a team of seven people who keep our offices running, our projects moving, and our employees supported from day one to every day after. This is a high-visibility, high-impact role for someone who thrives at the intersection of operational excellence, and employee experience.

• Lead long-range space strategy across all leased locations — lease events, renewals, site decisions, and future growth planning.
• Manage Mac Miller’s commercial real estate broker relationship: RFP processes, market intelligence, letter of intent negotiation, and lease execution in partnership with the CAO.
• Evaluate and recommend site additions, consolidations, and relocations as we grow.

• Own the full WPS budget (OPEX and CAPEX) — set targets, manage monthly variance reporting, and drive cost optimization.
• Lead vendor strategy and contract governance for all WPS providers: janitorial, security, utilities, and beyond. Negotiate MSAs, enforce SLAs, and run business reviews.
• Build financial business cases for capital investments and lease decisions, keeping the CAO and Finance partners informed.

• Own delivery of larger TI and capital projects across the portfolio — build-outs, consolidations, relocations, and major refreshes.
• Define scope and budget with the CAO and Finance; manage design resources, general contractors, and construction teams.
• Govern budget, schedule, and change orders; negotiate TI allowances; lead project closeout and post-occupancy review.

• Own the business continuity and disaster recovery (BCDR) program for all…