Chief of Staff

Chief Of Staff

This position is open to King County Employees ONLY. We are seeking a strategic, forward-thinking Chief of Staff to guide key functions within the Facilities Management Division (FMD). In this pivotal leadership role, you will oversee Internal Operations and Customer Experience, ensuring high-quality service delivery and operational excellence across the division. The successful candidate will manage government relations, drive division-wide business planning, and lead the development of policies and processes that strengthen collaboration and support county priorities.

You will also champion organizational development, align staffing and resources with strategic goals, and foster a continuous improvement mindset throughout FMD. This role is essential in advancing performance, enhancing customer service, and supporting both our employees and the communities we serve.

COMMITMENT TO EQUITY AND SOCIAL JUSTICE:
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures. We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities.

With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.

Job Duties

• Direct supervision of the Internal Operations and Customer Experience sections within FMD
• Manage government relations – track Council engagements & requests, identify trends, develop effective relationships with department and executive office government relations staff, identify opportunities for council/municipality engagements that advance County priorities and real property interests
• Manage FMD's annual business calendar – make sure across the division we are doing the right things at the right time (examples include budget development, capital planning activities, code-required annual reporting, performance management activities, etc.); track and ensure that requests/responsibilities of the director are achieved
• Policy/Process development – convene and coordinate development of processes and policies that impact the division and our county stakeholders
• Organizational development – manage annual processes to evaluate organizational performance and identify organizational/leadership development opportunities that improve business results; establish & carry out a three year leadership development strategy for the division based on employee engagement/ESJ surveys and pain points in achieving business outcomes; identify opportunities to improve customer service
• Resource management – work with HR to develop annual staffing plans that align resources with county/department/division priorities; work with leadership team to develop & deliver appropriate FTE requests by section as part of biennial budget development
• Continuous Improvement – champion a continuous improvement mindset; work with CI team and program managers to develop annual work plans that align with County, department and division priorities

Experience, Qualifications, Knowledge, Skills

• Proven success in delivering administrative, operational, and strategic leadership in the public sector.
• Proven track record of aligning cross-departmental teams, executing strategic goals, and managing day-to-day organizational workflows.
• Ability to interpret…