Partner Operations Manager, Prime Video, Partner Operations Management

Partner Operations Manager, Prime Video, Partner Operations Management

Job  |  Services LLC

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach.

If this sounds interesting, come build the future of streaming entertainment with us!

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add‑on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store.

Prime Video is a fast‑paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.

• Own partner performance metrics, hold partners accountable to Amazon delivery specifications, and continue to raise the bar on partner performance
• Build strategic partner relationships with partner executive teams, consistently leaving it better than you found it
• Contribute to defining product value propositions, advantages, and limitations
• Be engaged in product development with our product managers and our engineering teams, ensuring operator use cases are correctly represented
• Driving operational efficiency by continually refining operational processes and influencing product/engineering teams to enable automation

Drive innovation in delivery capabilities and product adoption by influencing and partnering with engineering, product, and tech teams.

Drive partner adoption of the digital supply chain road map, gain alignment across multiple key stakeholders, and execute on goals.

Design workflow strategies for accelerated content delivery in multiple languages and formats, while simplifying and eliminating redundant practices.

Streamline business and technology solutions that strengthen our partnerships while advancing our services.

Work effectively in a team environment and cross‑functionally with Prime Video Catalog technology teams, engineers, Business Teams, Analytics, and Product.

Our mission is to make Prime Video the streaming provider of choice for customers and content providers. We aim to create a friction‑free self‑service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.

• Bachelor’s degree, or experience in a relevant field
• Experience with end‑to‑end ownership of major project deliverables
• Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
• Experience leading cross‑functional teams to deliver products and projects on tight deadlines
• Experience coordinating complex products with stringent technical requirements, development cycles and schedules
• Must be able to think creatively, deal with ambiguity, and manage changing and competing priorities
• Experience managing, analyzing, presenting, and communicating relevant results to senior management

• Experience in Digital Supply Chain, Account Management, Partner Management, Operational Management, or Business Development within large global organizations
• Demonstrated ability to work cross‑functionally with engineering, design, and marketing/business counterparts to deliver online products/services
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