Lead Production Technician

About BRINC:

At BRINC, we are redefining public safety with an innovative ecosystem of life‑saving tools. Our journey started with the development of drones and ruggedized throw phones, designed to access unsafe areas and establish communication to de‑escalate situations. Today, we've expanded into creating and deploying 911 response networks, where drones are dispatched to 911 calls to provide real‑time visual data, enhancing safety and enabling de‑escalation‑focused responses.

Our cutting‑edge solutions are utilized by over 600 public safety agencies across America and the company has raised over $150M from investors, including Index Ventures, Motorola Solutions, Sam Altman, Dylan Field, Mike Volpe, Alexandr Wang and more. At BRINC, we are committed to recruiting the world’s best talent to join us in our mission to support first responders in saving lives.

As a Lead Technician, you’ll be a key technical and operational leader, working across our drone product lifecycle, which spans design, assembly, production, advanced repair, and refurbishment. You’ll report directly to the Manufacturing Manager and collaborate with other Lead Technicians to ensure seamless operations.

In this dynamic role, you’ll lead process work across various areas, rigorously reviewing output for quality and adherence to established standards and procedures. You’ll also be responsible for facilitating daily team meetings, preparing end‑of‑shift reports, and coordinating efforts to minimize production interruptions.

You’ll play a vital role in overseeing production workflows, managing the Return Merchandise Authorization (RMA) process, and ensuring the highest quality standards for both new builds and serviced products. You’ll have the opportunity to lead, mentor, and develop a multidisciplinary team of technicians, troubleshoot complex challenges, and drive continuous innovation and process improvements.

• Team Leadership:
  Lead, mentor, and develop a multidisciplinary team of production technicians, including task assignment, training, proficiency assessment, and performance feedback.

• Product Operations Oversight:
  Oversee assembly, advanced production processes, and the maintenance, repair, and refurbishment of advanced drone systems, including RMA process management.

• Technical Troubleshooting:
  Act as a first‑line technical resource, performing in‑depth diagnostics and complex repairs for both new products and returned items.

• Quality & Compliance:
  Ensure products meet quality and safety standards, lead root‑cause analysis, implement corrective actions, and ensure process compliance.

• Process Improvement:
  Develop and implement efficient workflows, identify opportunities, and drive innovation through hands‑on process improvement.

• Inventory Management:
  Coordinate with supply chain to ensure optimal stock levels of parts and tools for production and service are maintained.

• Documentation & Reporting:
  Maintain accurate records of all production and service activities, and generate product performance reports.

• Cross‑Functional & Customer Liaison:
  Serve as a key liaison across departments (e.g., Engineering, Supply Chain, Customer Support) to root cause defects, and work with stakeholders to find the best solution for the business.

• Education & Experience

  • Bachelor’s degree in Avionics, Electronics, Robotics, Engineering, or a related field, or equivalent relevant experience. At least 3 years of experience in a progressive leadership role within a high‑tech manufacturing environment.

• Technical Expertise:

  • Experience working in FOD/ESD‑sensitive environments, Skilled in diagnosing and repairing electronic and mechanical systems, with proficiency in soldering, troubleshooting, and using test equipment. Understands complex systems, engineering drawings, and engineering schematics.

• Leadership & Communication:

  • Strong leadership, problem‑solving, and analytical abilities, with effective communication for team and customer interactions.

• Physical Requirements:

  • Able to lift up to 49 lbs and stand or sit for extended periods.

• Preferred
  
  Qualifications and Skills:

  • Experience in the aerospace,…