Robotics Systems Engineer II, Robotics - Tech Deployment

Position: Robotics Systems Engineer II, Amazon Robotics - Tech Deployment
Description

Join Amazon's Robotics (AR) Technology Deployment team within Amazon Robotics (AR) organization to deploy robotics across North America's fulfillment network.  In AR TD, we have the unique role and privilege of deploying leading edge industrial robotics and customer fulfillment technologies across the North America Stores operations.  We raise the bar on the speed, quality and cost of deploying industrial technologies at scale across North America, functioning as the field team who plan, execute, and launch the technologies that our internal design and product strategy partners in AR develop.

As a Systems Engineer in AR TD, you will be overseeing large scale project planning, installation, and launch of industrial automation technologies across Amazons growing Stores network. This field engineering position demands strong technical skills for deploying robotic equipment, including mechanical and electrical systems, network configurations, and software coordination. The ideal candidate has experience with complex electro-mechanical and network systems, large scale installations, and system troubleshooting.

You will work with cross-functional partners across the Amazon Fulfillment Technology & Robotics engineering, safety, product strategy, software, supply chain, third-party installers, contracted deployment engineers, construction teams, and internal operations customer teams, functioning as the lead on-site project manager to provide technical oversight on installation Amazon-designed automation equipment.

This Systems Engineer position is an individual contributor role, influencing and leading stakeholders from planning through go-live of each project. Project durations vary from a few days to several months each. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more.

** Relocation to Amazon Corporate offices in Seattle, Boston, Nashville or Austin will be required for the role.

Key job responsibilities

As a Systems Engineer II, a candidate will typically own multiple simultaneous deployments of a single technology across multiple sites or oversee multi-technology deployments within a single site; delivering within documented standards. This role requires a balance of experience both in working with high-complexity industrial technologies, with complex, multi-dependency project management.

The ideal candidate is proactive and takes independent initiative in improving system performance and handling end-to-end deployment. In parallel to the execution, candidates will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for sharing engineering design improvements feedback to the hardware engineering and product teams, to simplify the installation.

This role will require the ability to build relationships and capture and synthesize the voice of the customer.

- You will manage the tactical deployment of large scale industrial automation technologies, ranging in technical complexity and product maturity from early alpha/beta to mature Generally Available.

- You will own the tactical execution (onsite coordination of installation and acceptance testing) to achieve the target "go-live" date for each project assigned; delivering independently.

- You will collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams to convert technical requirements into refined deployment execution documents (schedules, Standard Operating Procedures, dependencies, etc.)

- You will improve operational metrics and team processes through automation and optimization

- You will independently resolve difficult technical problems during deployment, considering operational burden and making appropriate trade-offs between time, quality, and resources

- You will create and improve standard work documents and operational guidebooks, and work towards automating or improving team processes.

- You will influence internal and partner teams towards meeting team level goals.

- You will develop subject matter expertise in one or more deployment domains

- You will mentor junior engineers and participate in technical assessment

- You will drive operational excellence initiatives with measurable results

- Lift and move totes up to 49 pounds each

- Regular bending, lifting, stretching and reaching both below the waist and above the head

- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length

- Must be able to stand/walk for up to 10-12 hours

- Should be able to work in environments with variable noise levels, lighting conditions and temperature variation

- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

A day in the life

In this role you will be focused on…