Communications Specialist

Hiring a Communications Specialist for a large tech company in Seattle, WA!

The Communications Specialist develops and delivers engaging internal communications that bring workplace culture to life and position Operations as a desirable place to work. This role supports internal communications across online and offline channels, partnering with teams to uncover compelling employee stories and showcase the impact of Operations within the broader ecosystem and communities served. The Communications Specialist plans and executes creative, data-driven campaigns that promote benefits, volunteering, and employee experience programs, while maintaining clear, measurable outcomes.

This position requires a hands-on, adaptable professional who can navigate a complex organizational structure, influence diverse stakeholders, and manage multiple concurrent campaigns that support a Great Place to Work reputational pillar.

Responsibilities

+ Support internal communications through online and offline channels, ensuring messages are clear, engaging, and aligned with workplace culture goals.

+ Engage with internal stakeholders to identify and develop stories that highlight Operations as a desirable workplace and employer of choice.

+ Partner with cross-functional teams to devise creative, multi-channel communication strategies that showcase the impact of Operations within communities and the broader ecosystem.

+ Develop and execute internal communications plans for new programs, policies, and organizational changes, ensuring employees understand the benefits and implications.

+ Create and manage functional communication and engagement campaigns that support the Great Place to Work reputational pillar for Operations employees globally.

+ Own storytelling, campaign narratives, engagement plans, and on-site activations for benefits, community volunteering campaigns, and workplace change management initiatives.

+ Produce playbooks, messaging documents, campaign plans, and other communication resources that can be scaled and reused across regions and teams.

+ Plan, execute, and measure multiple concurrent internal communication campaigns with defined KPIs, such as engagement rates, participation metrics, and awareness lift.

+ Craft high-impact, engaging content-including copy, storytelling pieces, and campaign narratives-that drives employee engagement and participation.

+ Support volunteering events by gathering information, creating promotional campaigns, and ensuring employees understand the community impact of their participation.

+ Develop internal marketing-style campaigns that make employees aware of benefits and connect those benefits to a compelling employee experience story.

+ Create assets and tools for internal teams, including emails, intranet content, and other digital engagement materials, tailored for diverse employee groups.

+ Support field-based employees by designing communications that are accessible, relevant, and aligned with their day-to-day work environment.

+ Tailor content for a dynamic employee population, including hourly and salaried employees, global and multilingual audiences, and culturally diverse groups.

+ Collaborate closely with legal and compliance stakeholders to ensure communications are accurate, compliant, and appropriately positioned.

+ Monitor emerging issues, update employees with timely information, and adjust communication plans as needed to address new topics or changes.

+ Measure, maintain, and enhance the quality of outreach by analyzing campaign performance data and using insights to refine future communications.

+ Generate new ideas and build scalable mechanisms for internal communications, maintaining a strong sense of accountability and focus on delivering excellent employee experiences.

+ Balance multiple projects and campaigns at the same time, managing timelines, priorities, and sensitive topics across different initiatives.

+ Contribute as part of a larger workplace culture team, supporting both ongoing needs and emerging topics while maintaining a fun, engaging approach to campaigns.

Essential Skills

+ 3-7 years of experience in internal communications, with a strong preference…