Senior Director, Strategy & Operations

Chief of Staff, Data and Platform Responsibilities

• Strategic Planning & Execution: Partner with the CMO of Data and Platform to define and drive the Data and Platform marketing strategy, translating vision into actionable plans and ensuring meticulous execution across all initiatives.
• Operational Excellence: Lead the design, implementation, and optimization of marketing operations processes and systems for Data and Platform, enhancing efficiency, scalability, and data integrity.
• Cross-Functional Alignment &
  
  Collaboration:
  
  Serve as a central liaison and orchestrator across Data and Platform marketing teams, product, sales, and other key stakeholders, ensuring alignment, facilitating decision-making, and fostering cohesive execution.
• V2
  
  MOM & Goal Governance: Own the V2
  
  MOM (strategic planning framework) process for the Data and Platform marketing organization, driving creation, tracking, and governance to ensure alignment with overarching business objectives.
• Executive Communications & Presentations: Oversee the preparation of high-impact materials for key internal and external engagements, including executive briefings, QBRs, all-hands meetings, and strategic presentations, ensuring a consistent and compelling narrative.
• Data & Insights Leadership: Collaborate closely with analytics teams to define key performance indicators (KPIs) for Data and Platform marketing, ensure robust reporting and leverage data to drive continuous optimization and informed decision-making.
• Project & Program Management: Directly manage and/or oversee critical strategic projects and programs within the Data and Platform marketing organization, ensuring timely delivery and successful outcomes.
• Budget Management & Resource Optimization: Partner with Finance to manage the Data and Platform marketing budget, optimize resource allocation, and ensure efficient spend across initiatives.
• Team Enablement & Resources: Ensure the Data and Platform marketing team has access to the necessary tools, training, and resources to operate effectively and achieve their goals.
• Amplification of Voice: Support the CMO of Data and Platform in articulating and advocating for the Data and Platform vision and strategy internally and externally, helping shape narratives and craft compelling messages.
• AI Strategy & Enablement: Champion the team's adoption and evolution of AI-powered marketing practices. Partner with marketing, technology, and operations leaders to define how AI tools are integrated into day‑to‑day workflows, campaigns, and decision‑making — helping set the vision, establish best practices, and build the team's capabilities to work smarter and more creatively with AI.

• 12+ years of progressive leadership experience in marketing operations, marketing strategy, or a Chief of Staff role within a large, global enterprise technology company.
• Proven expertise in marketing operations, including a deep understanding of marketing technology stacks, campaign execution, lead management, analytics, and reporting.
• Demonstrated success in driving strategic initiatives from conception to completion, with a strong focus on measurable business outcomes.
• Exceptional executive presence and communication skills (written and verbal), with the ability to represent senior leadership, influence diverse stakeholders, and articulate complex information clearly and concisely.
• Strong interpersonal skills, with a proven ability to build and maintain strong relationships across all levels of a matrixed organization, fostering trust and collaboration.
• Highly analytical and data-driven, with the ability to translate insights into actionable strategies and optimize performance.
• Adept at anticipating needs, proactively identifying challenges, and developing creative solutions in a fast‑paced, dynamic environment.
• Experience with Salesforce’s V2
  
  MOM framework or similar strategic planning methodologies is highly desirable.
• Comfortable managing ambiguity, navigating change, and prioritizing effectively across multiple competing demands.
• A marketing maker at heart – someone who rolls up their sleeves, brings creative energy to their work, and thrives on…