TikTok Shop Senior Account Specialist

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

We are looking for a proactive and ambitious Sr. Account Specialist to join our ecommerce agency and support Tik Tok Shop sellers. This role is ideal for someone with a background in ecommerce and/or social commerce, who has demonstrated ownership over business operations or cross-functional projects. You’ll play a critical role in helping our sellers thrive in the fast-evolving and dynamic Tik Tok Shop environment.

What You Will Do

Catalog, Item, and Product Strategy & Operations

Assist with go-to-market strategies and assortment planning, including hero product selection and new item setup.

• Help execute pricing and promotions strategies, collaborating with sellers and Tik Tok teams.
• Support product optimization efforts, such as improving product images, copy, and catalog content.
• Perform regular catalog maintenance to ensure retail-readiness and shop health.

Creator & Affiliate Management

• Coordinate with creators and affiliates, assisting in selection and ensuring alignment with brand goals.
• Help execute campaigns by sharing creative briefs, tracking performance, and identifying opportunities to boost organic content through paid media.
• Provide insights on conversion-driving content and support affiliate reporting processes.

Paid Media Support

• Work with team members to develop paid media strategies, learning to manage budgets and optimize campaigns across Tik Tok Ads Manager.
• Support campaign execution, monitoring performance against KPIs and recommending adjustments to improve results.
• Assist in compiling sales reports, tracking key metrics such as GMV, AOV, and campaign performance.
• Help analyze performance trends and contribute to recommendations for sellers and internal teams.

Who You Are

• Ecommerce-Savvy :
  You have experience in ecommerce or social commerce, with a solid understanding of retail operations and platforms like Tik Tok Shop.
• Self-Starter :
  You thrive in a dynamic, fast-paced environment and aren’t afraid to take initiative and own projects.
• Analytical & Insightful :
  You can work with data, identify patterns, and turn insights into actionable recommendations.
• Creative & Detail-Oriented :
  You care about optimizing product listings and campaign content to drive engagement and sales.
• Collaborative Team Player :
  You’re comfortable navigating cross-functional relationships with clients, creators, affiliates, and internal teams.
• PST
  
  Hours:
  
  Ideally based in Seattle. West Coast hours in addition to working some evenings with our China team

#LI-AD1

Flywheel Commerce Network is committed to fair and equitable compensation practices. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

Salary Range

$75,000 - $85,000 USD

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.

• We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
• Flexible vacation time
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
• So you know:
  The hired candidate will be required to complete a background check

Every…