Senior Manager, Social Media & Community

About Crunchbase

Crunchbase is a predictive solution that provides intelligence on private companies, powered by the unique combination of live private company data, AI, and market activity from over 80 million users. We predict private market movements that matter to help investors, deal makers, and analysts make the right decisions.

We are committed to fostering a positive, diverse, and inclusive culture by hiring for potential and embracing individuals with diverse perspectives, backgrounds, experiences, and skill sets. We value transparency and openness, believing that an inclusive environment strengthens our teams and enhances our products.

Crunchbase has a remote-first approach, and is open to hiring in residents of these states:
California, Colorado, Illinois, Florida, Georgia, Massachusetts, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, and Maine.

Our inclusive remote-first culture, competitive pay, and employee wellness benefits set us apart!

The Senior Manager, Social & Community at Crunchbase is responsible for leading the company's social media strategy, content creation, and online community presence across key digital platforms and emerging discovery channels. This role will shape how Crunchbase shows up in conversations around startups, technology, investing, and business intelligence by turning Crunchbase data and market insights into engaging, high-impact content and community engagement strategies.

This individual will own end-to-end social and community execution, including editorial planning, platform management, content creation, audience engagement, and reputation management. The role requires a highly strategic yet hands-on marketer who understands modern platform behavior, online influence, and community-driven brand growth.

• Social Media Strategy & Content Creation
  • Own and manage Crunchbase's day-to-day social media presence across Linked In, X, You Tube, Instagram, Facebook, and emerging platforms
  • Develop and maintain a social and editorial calendar aligned to company priorities, industry trends, and timely market conversations
  • Create platform-native content including written posts, short-form videos, carousels, clips, and data-driven visual content
  • Identify and amplify unique stories using Crunchbase data, including startup funding trends, acquisition activity, founder momentum, and market shifts
  • Shape and evolve Crunchbase's social voice to be insightful, engaging, and credible with founders, investors, operators, and enterprise buyers
  • Monitor platform trends, audience behavior, internet culture, and emerging content formats to identify opportunities for experimentation and audience growth
  • Analyze content performance, engagement metrics, and competitive activity to continuously optimize strategy and execution
• Community Strategy & Brand Presence
  • Develop and execute Crunchbase's community engagement strategy across relevant online communities and forums
  • Build and maintain Crunchbase's presence on Reddit through thoughtful participation and audience engagement
  • Own Crunchbase's G2 presence, including review generation, responses, reputation management, and audience engagement initiatives
  • Identify additional communities, forums, and industry spaces where Crunchbase should actively contribute, including Slack groups, Quora, and niche business communities
  • Monitor community conversations and surface insights, customer pain points, recurring themes, and market opportunities back to internal stakeholders
  • Strengthen Crunchbase's visibility and credibility across online conversations influencing brand perception and buying decisions
• Brand Influence & Audience Growth
  • Help position Crunchbase as a trusted and influential voice across startup, investment, and technology conversations
  • Experiment with new content formats, emerging platforms, and AI-powered discovery experiences to expand audience reach and engagement
  • Partner cross-functionally with Marketing, Communications, Product Marketing, and Revenue teams to align messaging and campaign priorities
  • Support broader brand awareness, thought leadership, and audience growth initiatives through strategic social and community engagement

• Strong understanding of social media strategy, platform behavior, and audience engagement best practices across Linked In, X, You Tube, Instagram, Tik Tok, and Reddit
• Excellent editorial judgment and ability to create intelligent, engaging, and platform-native content
• Strong written and verbal communication skills with the ability to adapt tone and messaging across audiences and channels
• Hands-on experience with video production, editing, and content creation tools, including AI-powered creative tools
• Strong understanding of online communities, audience behavior, and reputation management strategies
• Ability to identify trends, emerging narratives, and audience opportunities quickly and translate them into compelling…