Senior Lifecycle Marketing Associate

About the Role

As a Senior Lifecycle Marketing Associate, you will report to the Senior Lifecycle Marketing Manager and manage and execute high‑volume communications requests and new strategies from briefing through to delivery. You will be an executional expert across our core CRM channels—email, push notifications, in‑app messages, Whats App, and SMS—with a focus on delivering localized, personalized communications at scale.

• Own the end‑to‑end management of stakeholder communication tickets, from intake and prioritization through to execution and delivery, keeping stakeholders informed throughout the process.
• Execute localized tests across CRM channels, ensuring communications are relevant and resonant for customers in different markets.
• Build, QA and deploy multi‑channel campaigns across email, push, in‑app messages, Whats App, and SMS, primarily using Braze.
• Collaborate closely with internal stakeholders to understand their needs and translate them into effective, on‑brand communications.
• Monitor and report on campaign performance, sharing insights and learnings with the broader team.
• Leverage AI tools and systems to support day‑to‑day execution, improve the quality and efficiency of communications, and contribute to LCM excellence.
• Identify opportunities to improve the ticket management and execution process to increase efficiency and quality at scale.

• 3+ years of experience in lifecycle, CRM, or retention marketing.
• Hands‑on experience with CRM/customer engagement platforms;
  Braze experience strongly preferred.
• Strong working knowledge of CRM channels including email, push notifications, in‑app messages, Whats App, and SMS.
• Experience with personalization and localization logic across multiple markets.
• Familiarity with AI tools and systems, both to enhance your own productivity and to drive LCM excellence through smarter, more efficient campaign execution.
• Excellent project management skills with the ability to manage a high volume of simultaneous requests with the right prioritization.
• Basic HTML knowledge for building, editing and ensuring quality and personalization.

The starting base salary range for this position is typically $96,000–$108,000. In the U.S., Remitly employees are shareholders in our company and equity is part of the total compensation plan.

• Flexible paid time off
• Health, dental, and vision & 401(k) plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education

We have an in‑office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week.

Remitly is an E‑Verify Employer. Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.