Shop - Product Strategy and Operation Manager, Creator and Affiliates

Tik Tok Shop - Product Strategy and Operation Manager, Creator and Affiliates

Location: Seattle

Employment Type: Regular

Job Code: A66804

The Creator Product Operations team is committed to building a vibrant, trustworthy, and engaging marketplace in Tik Tok, where customers discover and purchase. Our mission is to empower sellers and delight customers by defining and executing strategies for robust merchandise growth. We optimize the user journey across various shopping channels and work cross‑functionally with product, engineering, marketing, and category teams. We are the bridge between our sellers' needs and our platform's capabilities, constantly striving to create a seamless and prosperous ecosystem for all.

• Define global creator product and operation strategy based on overall product strategy.
• Co‑own the creator business goals with operation teams and together define market‑specific product strategy.
• Based on market analysis, work with PM, Ops, algorithm, and other teams to define detailed execution plans and drive for results.
• Drive go‑to‑market strategies to increase adoption and usage of Tik Tok shop products for Creators and Affiliates on the platform.

Minimum Qualifications:

• 2+ years experience in product operations, GTM, or product management.
• Strong e‑commerce marketplace product or operation experience.
• In-depth understanding of merchandising strategy, especially how to leverage different strategies to drive business growth.
• Knowledgeable about creator (influencer) ecosystem and prior experience working with creator products are preferred.
• Bachelor's degree is required.

Preferred Qualifications:

• Experience with live streaming tools or platforms.

The base salary range for this position in the selected city is $115,520 - $209,380 annually.

Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• Exercising sound judgment.