Marketing & Social Media Associate

Ohata Shoji America Inc. is an electronics recycling and e-scrap company based in Seattle, Washington. Our parent company has nearly 30 years of industry experience in Japan. We also have a branch in Vancouver Canada. Our Seattle branch is focused on expanding our business throughout the North American market.

We are looking for a motivated and organized Marketing & Social Media Associate to support our marketing, customer service, and daily business operations. This is a hands‑on role ideal for someone who enjoys working in a small, growing international team and is comfortable handling a variety of responsibilities.

Marketing & Social Media

• Create and publish content across social media platforms, including Google Maps, X, Linked In, Instagram, Facebook, You Tube, and other relevant channels.
• Take photos and short videos of warehouse operations, equipment, inventory, and company activities for marketing purposes.
• Write and edit social media posts and basic marketing content.
• Maintain a consistent posting schedule across company social media accounts.
• Help increase brand awareness, followers, and engagement.
• Promote the company's electronics recycling, e-scrap purchasing, and IT asset disposition services.
• Assist with website content updates and basic digital marketing activities.

Customer Service & Operations Support

• Answer incoming phone calls and respond to general customer inquiries.
• Respond to customer emails and direct inquiries to the appropriate team member.
• Greet customers, vendors, and visitors when they arrive at the facility.
• Assist with receiving incoming shipments and deliveries.
• Enter incoming and outgoing inventory information into the company's inventory management system.
• Maintain accurate inventory records and assist with basic inventory reconciliation.
• Prepare or organize basic shipping, receiving, and transaction documentation.
• Coordinate with the warehouse and business development teams regarding incoming and outgoing materials.
• Assist with general office and administrative tasks as needed.

• Strong communication and organizational skills.
• Comfortable communicating with customers by phone and email.
• Strong interest in social media, digital marketing, and content creation.
• Familiarity with major social media platforms.
• Comfortable taking photos, creating posts, and producing basic short-form video content.
• Basic computer skills, including Microsoft Office, email, and data entry.
• Detail-oriented and able to maintain accurate records.
• Comfortable working in both an office and warehouse environment.
• Legally authorized to work in the United States.

• Previous experience in social media, marketing, customer service, office administration, inventory management, or operations support
  .
• Experience with Canva, Adobe tools, or video editing software is a plus.
• Japanese or Chinese language skills are a plus.
• Experience or interest in electronics, recycling, sustainability, IT, or technology is a plus.

• Competitive compensation
• Opportunity to grow with our expanding U.S. operation
• Hands‑on experience across marketing and business operations