Director, Customer Success Content & Storytelling
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-09-05
Listing for:
Genesys Cloud Services, Inc.
Full Time
position Listed on 2026-09-05
Job specializations:
-
Marketing / Advertising / PR
Marketing Communications, Content Writer / Copywriter, SEO, Digital Marketing
Job Description & How to Apply Below
Genesys is seeking a Director of Customer Success Content to elevate the visibility of CS, PS and Orchestrators and to build the content and marketing engine that supports those teams. This senior individual-contributor role translates SME input into on-brand content, from blogs and web copy to executive and analyst materials, at speed and with precision.
The role focuses on translating priority programs into customer-facing content, developing catalogs, pitch decks and web pages, and partnering
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