Senior Manager, Design

Company:

Driven Brands

Driven Brands is North America’s largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We’re a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life’s moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we’re not just fixing cars. We’re building futures, unlocking potential, and fueling what’s possible — together.

JOB DESCRIPTION:

Driven Brand’s Take 5 Oil Change group is looking for a Driven Senior Manager, Design who wants to make a difference!

This is a role for someone who can think like a brand builder, design like an artist, and execute like an operator.

Reporting to the VP of Marketing and supporting our Take 5 Oil Change segment, this role is responsible for bringing our brand voice to life inside the bay, and throughout our customer journey.

This role will ensure every consumer touchpoint tells the Take 5 story with clarity, simplicity, and humanity. From in-bay signage and service storytelling to pre-opening readiness and retail kits, this role transforms spaces into experiences that connect emotionally and drive conversion.

• Bring the Brand to Life Inside the Bay – Own the look, feel, and storytelling across the customer experience - from exterior signage to in-bay communication and service cues that turn a ten-minute oil change into a brand moment.

• Design & Create – Concept, design, and produce in-house creative work including retail signage, POP, promotional kits, CRM templates, and operational communications.

• Grand Opening Readiness – Partner with Real Estate, Construction, and Field Marketing to ensure every new shop opens on-brand, on-time, and fully merchandised.

• Brand Experience Standards – Develop and maintain the Take 5 design: way finding, visual hierarchy, typography, and tone that create clarity and confidence for customers.

• Copywriting & Creative Storytelling – Write sharp, brand-right copy that brings our “Fast. Friendly. Simple.” promise to life in a voice that’s approachable, human, and unmistakably Take 5.

• B2B & B2C Creative Partner – Support key internal communications, franchisee toolkits, and partner activations with design and messaging that are clear, engaging, and on-brand.

• Cross-Functional Collaboration – Partner with the Senior Director of Field Marketing and VP of Integrated Marketing to ensure local and national creative align seamlessly.

• Operational Enablement – Build templates, toolkits, and creative playbooks that empower field teams and franchisees to execute with consistency and pride.

• 6+ years of experience in visual merchandising, retail design, or brand experience (multi-unit retail preferred).

• A portfolio that shows both creative excellence and operational practicality — clear, simple, and strategic design that drives action.

• Hands-on design skills in Adobe Creative Suite (Illustrator, Photoshop, InDesign required).

• Proven ability to write smart, engaging copy that reflects brand tone.

• Strong understanding of way finding, environmental design, and customer flow in service environments.

• Experience collaborating with field teams, vendors, and agency partners to deliver consistent execution at scale.

• A blend of…