Shelter Manager

JOB TITLE:

Shelter Manager

DEPARTMENT:
Shelter

REPORTS TO:

Program Director

BFOQ:
Faith-aligned/Christian

STATUS:
Non-Exempt

PAY RANGE: $29-$32 Per Hour

ORGANIZATION:
Bread of Life Mission is a non-denominational, Christian, social services organization, which provides critically needed goods and services to the homeless, poor, and needy of Washington State without regard to race, color, sexual orientation, creed, national origin, or religion. BOLM staff works to bring hope, healing, and recovery to Seattle’s homeless through a Christ-Centered approach, impacting Seattle one life at a time.

Every position is essential to fulfill our ministry purpose. BOLM is a faith based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined.

40 hours per week, including one weekend day. Responsible for providing leadership, coordination, and oversight to the BOLM Men’s Shelter in a way that reflects BOLM’s mission, vision, core values, and purposes. The Shelter Manager (SM) will orient and support participants staying at BOLM, assisting with basic needs, ensuring safety, security, and adherence to house guidelines in a grace-filled way. The SM will oversee the front desk and security to ensure a safe environment for participants, including administering drug and breathalyzer tests and supervising all common areas of the mission.

The Shelter Manager will reflect personal integrity in attitude and behavior toward guests, volunteers, participants, and staff. The SM will maintain accurate and complete records and logs containing pertinent information, notifying appropriate staff members of situations requiring action or attention.

• Communicate a ministry perspective that aligns with a Biblical approach to grace and boundaries.
• Responsible for the daily operation of the facility and residential programs, ensuring compliance with all oversight entities.
• Establish effective relationships of trust with residents.
• Understand, articulate and model a perspective that balances the Biblical concepts of grace and justice.
• Supervise Guest Service Coordinators, Interns, kitchen staff and other support staff to ensure excellence in the services provided at BOLM.
• Scheduling, coaching, and evaluation of departmental staff.
• Utilize computerized tracking (Mission Tracker) for key operational metrics.
• Maintain all recordkeeping and documentation in a thorough and timely manner; maintain client confidentiality.
• Participate in open, collaborative communication with other personnel, consulting with Leadership as necessary to ensure compliance with BOLM standards and policies.
• Work in partnership to support the Program Director and Development Director in achieving overall BOLM goals.
• Responsible for procuring shelter supplies, placing orders, and ensuring timely delivery, practicing good stewardship in coordination with the Business Manager.
• Manage kitchen operations to ensure compliance with the health department and food bank. Ensure safe food handling, preparation and healthy meals.
• Work collaboratively with other BOLM programs to assist in coordination and delivery of services.
• Responsible for the appearance, organization and client flow in shelter.
• Lead Support Groups, Bible Studies and teach Program Classes as assigned.
• Provide crisis intervention, de-escalation and debriefing in situations of conflict, stress and trauma.
• Work collaboratively with other BOLM management and staff to advance the ministry of BOLM; attend staff meetings and other meetings as requested.
• Complete monthly reports and submit by deadline for compilation of monthly reports. Complete other reporting as directed, ensuring compliance with appropriate regulatory agencies and partner organizations.
• Conduct relevant assessments of Shelter guests.
• Model servant leadership.
• Perform other duties as assigned.

• Committed, mature Christian with a commitment to and a passion for impacting change in the lives of those struggling with homelessness, addiction, and mental health.
• Able and willing to share in word and action the transforming message of the…