Volunteer & Community Engagement Manager

Position Summary

The Volunteer & Community Engagement Manager leads the strategy and execution of Akin’s volunteer and in‑kind engagement programs. This role mobilizes individuals, community groups, and corporate teams to support families across Washington through meaningful, well‑coordinated engagement opportunities. Working within Akin’s ecosystem‑of‑care approach, this position plays a critical role in building pathways from community participation to deeper connections and philanthropy. This role focuses on engagement execution and program design, partnering closely with local leadership and Fund Development team members to activate relationships, support donor growth, and strengthen community impact.

This role builds scalable workflows, deepens community relationships, and drives meaningful engagement that contributes to programmatic impact and long‑term philanthropic growth.

• Design and lead a comprehensive volunteer and community engagement strategy aligned with Akin’s strategic and fundraising goals
• Develop scalable models for individual, group, and corporate engagement
• Partner cross‑functionally with program, development, and Mar Com teams to align opportunities with community needs
• Partner with program teams to align volunteer opportunities with real‑time family and community needs
• Ensure volunteer engagement supports broader organizational goals, including visibility, access, and donor pipeline development

• Oversee recruitment, training, scheduling, and management of volunteers across multiple sites and programs
• Ensure high‑quality, inclusive, and impactful volunteer experiences
• Build systems to effectively match volunteer skills to organizational needs
• Maintain consistent standards, policies, and practices across all volunteer programs

• Work closely with the development team to develop and lead Akin’s in‑kind giving strategy, including corporate partnerships and community drives
• Identify and prioritize donation needs in close partnership with the Family Resource Manager and program teams
• Secure and manage large‑scale in‑kind contributions
• Oversee tracking, valuation, and reporting of in‑kind donations

• Manage employee giving programs
• Lead Double the Donation and matching strategy
• Work in close collaboration with the Fund Development team to expand corporate participation
• Develop pathways to convert volunteers into donors in partnership with Annual Fund Manager

• Cultivate and manage relationships with corporate partners to expand volunteerism and in‑kind support
• Design and host corporate engagement opportunities (service days, kit builds, donation drives)
• Partner with Development team to grow corporate pipeline and partnership opportunities

• Oversee volunteer and in‑kind data tracking within CRM systems (Virtuous)
• Monitor KPIs including volunteer hours, engagement rates, and in‑kind value
• Generate reports to inform strategy and demonstrate impact

• Develop and implement recognition strategies for volunteers and in‑kind donors
• Partner with Mar Com to tell compelling stories of community impact
• In close collaboration with the development team, create pathways for volunteers and partners to deepen engagement into donors

• Knowledge of volunteer management, community engagement, corporate philanthropy, in‑kind giving, and nonprofit fundraising principles
• Skill in building and maintaining relationships with volunteers, donors, corporate partners, community organizations, and internal stakeholders
• Ability to develop and implement volunteer, community engagement, and in‑kind giving strategies that support organizational and fundraising goals
• Skill in recruiting, training, coordinating, and recognizing volunteers across multiple programs and locations
• Ability to manage multiple projects, priorities, partnerships, and events while meeting deadlines and maintaining high‑quality service
• Skill in data management, reporting, CRM systems, and analyzing engagement…