Shelter Manager

Shelter Manager

The ideal candidate is one who leads with a servant's heart - willing to get their hands dirty and come alongside their team to ensure success, filling gaps where needed.

The Shelter Manager (SM) will orient and support participants staying at Bread of Life Mission, assisting with basic needs, ensuring safety, security, and adherence to house guidelines in a grace-filled way. The SM will oversee the front desk and security to ensure a safe environment for participants, including administering drug and breathalyzer tests and supervising all common areas of the mission.

The Shelter Manager will reflect personal integrity in attitude and behavior toward guests, volunteers, participants, and staff. The SM will maintain accurate and complete records and logs containing pertinent information, notifying appropriate staff members of situations requiring action or attention.

The duties and responsibilities of the Shelter Manager include:

• Communicate a ministry perspective that aligns with a Biblical approach to grace and boundaries.
• Responsible for the daily operation of the facility and residential programs, ensuring compliance with all oversight entities.
• Establish effective relationships of trust with residents.
• Understand, articulate and model a perspective that balances the Biblical concepts of grace and justice.
• Supervise Guest Service Coordinators, Interns, kitchen staff and other support staff to ensure excellence in the services provided at Bread of Life Mission.
• Scheduling, coaching, and evaluation of departmental staff
• Utilize computerized tracking (Mission Tracker) for key operational metrics.
• Maintain all recordkeeping and documentation in a thorough and timely manner; maintain client confidentiality.
• Participate in open, collaborative communication with other personnel, consulting with Leadership as necessary to ensure compliance with Bread of Life Mission standards and policies.
• Work in partnership to support the Program Director and Development Director in achieving overall Bread of Life Mission goals.
• Responsible for procuring shelter supplies, placing orders, and ensuring timely delivery, practicing good stewardship in coordination with the Business Manager.
• Manage kitchen operations to ensure compliance with the health department and food bank. Ensure safe food handling, preparation and healthy meals.
• Work collaboratively with other Bread of Life Mission programs to assist in coordination and delivery of services.
• Responsible for the appearance, organization, and client flow in shelter.
• Lead Support Groups, Bible Studies and teach Program Classes as assigned.
• Provide crisis intervention, de-escalation and debriefing in situations of conflict, stress, and trauma.
• Work collaboratively with other Bread of Life Mission management and staff to advance the ministry of Bread of Life Mission; attend staff meetings and other meetings as requested.
• Complete monthly report and submit by deadline for compilation of monthly reports. Complete other reporting as directed, ensuring compliance with appropriate regulatory agencies and partner organizations.
• Conduct relevant assessments of Shelter guests
• Model servant leadership
• Perform other duties as assigned

Core competencies for the Shelter Manager include:

• Committed, mature Christian with a commitment to and a passion for impacting change in the lives of those struggling with homeless, addiction, and mentally health.
• Able and willing to share in word and action the transforming message of the Gospel.
• Experience working with the homeless population.
• Knowledge and understanding of homelessness, addiction, poverty, and mental illness, and trauma informed care
• Organized, patient, and solution oriented.
• Able to maintain a positive, professional, Christ-like manner with all donors, staff, guests, and volunteers.
• Must agree with and work towards achieving the goals and objectives of Bread of Life Mission.
• Agrees with and carries out responsibilities in accordance with the Mission's policies that are included in Bread of Life Mission Directives, Code of Conduct, Statement of Faith, and Mission Statement. Willingly sign a confidentiality agreement.
• Able to teach and…