Palliative Care Manager

Primary Responsibilities

• Conducts home dyad visits
• Conducts telephonic nursing follow up
• Assess patient and family understanding, values, and preferences to guide care decisions
• Develop, implement, and adjust individualized palliative care plans aligned with clinical status and patient goals
• Coordinate care across settings (primary care, specialty care, inpatient, SNF, hospice, home health, community partners)
• Support advance care planning, including POLST, advance directives, and DPOA documentation
• Document complex cases, care plans, and transitions clearly and in a timely manner
• Manage competing priorities independently while adhering to organizational policies and regulatory requirements
• Educate and coach staff on serious illness communication, symptom management, and palliative care principles
• Promote interdisciplinary collaboration and patient-centered care practices
• Participate in case reviews and team meetings
• Engage in ongoing professional development in palliative care best practices
• Foster a collaborative, respectful, and patient-centered work environment
• Maintain strong relationships with patients, families, providers, and community partners
• Demonstrate professionalism, adaptability, and emotional intelligence
  
  Support organizational mission, values, and continuous improvement initiatives

• Current, active RN licensure in the State of Washington
• Current BLS certification or ability to obtain certification within 30 days of employment hire date
• 3+ years of experience in a physician's office, clinical, hospice or hospital setting
• Valid driver's license within the state of work
• Reliable transportation for daily travel to various locations as assigned

• BSN
• Certification or specialized training in palliative care
• Experience in palliative care, hospice, geriatrics, complex case management, or serious illness care
• Experience working with geriatric populations
• Experience providing staff education, coaching, or clinical training

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $60,200 - $107,400 annually based on full-time employment.

Optum Care is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Optum Care is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.