Program Manager - Foundation Liaison

We are seeking a compassionate, highly professional Program Manager, Foundation Liaison to serve as a trusted advocate and point of connection for our philanthropic donors, grateful patients, and families as they navigate Providence Swedish Medical Center. This newly developed role is ideal for a nurse, former clinician, patient advocate, care coordinator, healthcare navigator, or experienced healthcare professional who understands the hospital environment and is energized by providing exceptional, personalized service.

• Develop, launch, and manage a comprehensive strategic plan for the Foundation Liaison Program.
• Serve as a patient advocate and liaison between Swedish Foundation donors, Foundation colleagues, clinical teams, and Providence Swedish Medical Center departments.
• Provide high‑touch, discreet, and compassionate support to donors, grateful patients, and families navigating hospital visits, appointments, admissions, and other healthcare experiences.
• Collaborate with physicians, nurses, department leaders, housing supervisors, registration, scheduling, and other clinical and administrative partners to support seamless communication and care coordination.
• Build strong, respectful relationships with clinical caregivers while ensuring the program supports—rather than adds burden to—hospital teams.
• Maintain appropriate boundaries by ensuring all clinical questions, requests, or care concerns are directed to the patient’s assigned clinical caregivers.
• Partner with the Director of Stewardship, Foundation leadership, and philanthropy colleagues to align the program with broader fundraising, grateful‑patient, stewardship, and donor engagement strategies.
• Develop program metrics, tracking tools, and reporting systems to evaluate success, identify opportunities for improvement, and demonstrate impact.
• Lead communication, training, and orientation efforts for Foundation staff, clinical partners, donors, and other stakeholders.
• Maintain a high level of confidentiality and adhere to HIPAA, privacy, compliance, and gift‑related policies.
• Participate in shared on‑call coverage as the program develops, including availability for variable day, evening, night, weekend, and holiday needs.

• Bachelor’s Degree – Preferred bachelor’s degree in a health‑related field or equivalent education/experience.
• 5 years in Program Management, similar Project Management or Leadership experience.

• 5 years of experience in healthcare, healthcare philanthropy, or related fields.
• 3 years of nursing experience (desirable).

Our best‑in‑class benefits support you and your family in staying healthy, growing professionally, and achieving financial security. Our comprehensive benefits package includes a retirement 401(k) savings plan with employer matching, medical, dental and vision health care benefits, life insurance, disability insurance, paid parental leave, vacations, holidays, health‑issue leave, voluntary benefits, well‑being resources and more.

At Providence, our strength lies in the Promise of “Know me, care for me, ease my way.” Working across our family of organizations means that, regardless of your role, we walk alongside you in your career, supporting you so you can support others. We provide best‑in‑class benefits and foster an inclusive workplace where diversity is valued, and everyone is heard and respected.

Providence Swedish is the largest not‑for‑profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses, emergency rooms and specialty centers, and a network of more than 190 primary and specialty care locations throughout the Puget Sound.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, and we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Pay range: $47.05 – $73.04 per hour. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.