Lead Veterinary Technician, Neurology

Neurology Lead Veterinary Technician

Animal Medical Center of Seattle is hiring a full-time Neurology Lead Veterinary Technician!

Compensation:
Base Pay: $30.00 – $40.00 / hour base pay + $2.00 / hour lead differential.

Schedule:

Monday-Friday 8am-5pm. Final schedule based on department needs and candidate preferences. Benefits:

• Health & Wellness:
  Comprehensive Health, Dental, and Vision insurance; therapy/counseling services and Employee Assistance Program (EAP).
• Financial Security: 401(k) with company-sponsored match;
  Life insurance, Short-Term Disability, and Long-Term Disability.
• Perks & Development:
  Paid Time Off (PTO), discounted pet care after 30 days of employment, uniform allowance, and license fee reimbursements.
• Continuing
  
  Education:
  
  $1,000 annual CE allowance for VTS; $750 annual CE allowance for LVTs.

Job Summary

The Neurology Lead Technician supports and enhances team performance through effective leadership, clear communication, and a commitment to excellent patient care and staff development. Serving as a key liaison between nursing staff, attending neurologists, and management, this position ensures shifts run smoothly, efficiently, and to the highest standard of specialty care.

The Lead spends each shift working directly alongside the team, providing hands-on clinical care, conducting team huddles, mentoring staff, and maintaining neurology care protocols in alignment with medical advancements and hospital objectives.

Key Responsibilities & Essential Duties

Floor Leadership, Workflow & Team Management

· Hands-on Support & Operations:
Spend each shift working directly on the floor alongside the team, providing hands-on support and ensuring adherence to the highest standards of care and service.

· Resource Utilization & Scheduling:
Manage team resources to optimize daily workflow and patient care. Build, adjust, and re-coordinate staff schedules to ensure appropriate coverage for workload, managing planned absences and last-minute shift changes.

· Shift Huddles & Daily Priorities:
Organize brief, focused huddles to set task priorities, align skills with patient care demands, and maintain efficient shift operations.

· Coaching & Conflict Resolution:
Provide continuous guidance, floor coaching, and moral support. Resolve interpersonal conflicts in the moment to foster a cohesive environment, and advise the Nursing Supervisor on actionable performance improvement plans when needed.

· Alignment & Communication:
Communicate daily goals and hospital initiatives to the team. Track performance, maintain interdepartmental communication, and provide regular updates on team progress to hospital leadership.

· Culture & Values:
Uphold Ethos core values and mission by promoting an inclusive, respectful environment that celebrates diversity.

Clinical Operations & Patient Care

· Advanced Specialty Nursing:
Perform all aspects of the positions you lead and are able to adapt to changing expectation based on operational needs. Perform hands-on nursing care as directed by neurologist(s). Anticipate patient discomfort, ensure animals are kept clean and comfortable, and immediately alert attending neurologist(s) to changes in patient condition.

· Procedures & Anesthesia:
Perform and assist in specialized neurology procedures, calculate drug dosages accurately, legally administer medications, and coordinate anesthesia for neurology patients as needed.

· Laboratory & Diagnostics:
Proficiently perform non-subjective laboratory testing (e.g., Catalyst, Pro Cyte, ISTAT, SCA
2000) and subjective diagnostic testing (e.g., CBC differentials, cross-matching, urinalysis, fecal exams - LVT only). Obtain diagnostic radiographs following state and hospital radiation safety guidelines.

· Client Service:
Actively update clients on hospitalized pets' status, gather patient intake history, and handle client inquiries or difficult interactions with composure and professionalism.

Training, Protocols & Operations

· Staff Development & Mentorship:
Implement and maintain a consistent, leveled training program for new and existing staff.

· SOPs & Manuals:
Create, update, and maintain the Neurology standard operating procedures (SOPs), and…