Senior Quality Assurance Manager

We are seeking an experienced QA/QC Manager to lead and oversee quality assurance and quality control activities on major Sound Transit transportation infrastructure projects in the Seattle area.

This role is critical to ensuring compliance with contract requirements, regulatory standards, and industry best practices across complex rail, tunnel, and heavy civil construction projects.

The ideal candidate brings deep experience in large-scale transportation projects (rail, tunneling, and systems work), strong leadership skills, and a proactive, solutions-oriented approach to quality management.

• Develop, implement, and manage the Project Quality Management Plan (QMP) in accordance with Sound Transit requirements, contract documents, and industry standards.
• Lead all QA/QC activities for assigned projects, ensuring consistent compliance with ISO, agency, and project-specific quality requirements.
• Oversee quality inspections, audits, testing, and documentation throughout all phases of construction.
• Coordinate with Sound Transit representatives, designers, contractors, and subcontractors on quality-related issues.
• Identify nonconformances, lead root cause analysis, and ensure timely corrective and preventive actions.
• Maintain and manage quality records, reports, and metrics; prepare and present quality performance reports to project leadership and clients.
• Conduct internal and external audits to verify compliance with ISO 9001 and project standards.
• Train and mentor project staff on quality processes, procedures, and continuous improvement initiatives.
• Support risk management efforts by identifying quality risks and implementing mitigation strategies.
• Promote a culture of quality, safety, and accountability across project teams.

• Minimum 8‑10 years of experience in quality management on large-scale transportation or heavy civil construction projects.
• Demonstrated experience on rail, tunnel, or similar transit projects (e.g., BART or comparable systems).
• Proven experience working on public agency projects, preferably Sound Transit or similar transit authorities.
• Strong knowledge of QA/QC principles, construction means and methods, and regulatory compliance.
• Excellent communication, documentation, and leadership skills.

• CMQ/OE (Certified Manager of Quality / Organizational Excellence)
• ISO 9001 Lead Auditor or equivalent ISO 9001 certification
• CQM-C (Certified Quality Manager – Construction)

• Familiarity with Sound Transit quality standards, specifications, and audit processes.
• Experience managing quality programs across multiple project phases and disciplines.
• Bachelor’s degree in Engineering, Construction Management, or a related field (or equivalent experience).