Quality Assurance Analyst - NC

QA Analyst

In this assignment, you may participate in low to moderately complex initiatives and identify opportunities for process improvements within Quality Assurance. This role involves reviewing and analyzing Quality Assurance assignments that require research, evaluation, and selection of alternatives. You will present recommendations for resolving situations and exercise independent judgment while developing an understanding of policies, procedures, and compliance requirements.

Key Responsibilities

• Perform quality assurance reviews on processes, data, or operational activities.
• Analyze QA findings and identify trends, gaps, or areas for improvement.
• Support low to moderately complex QA initiatives and deliverables.
• Document findings, observations, and recommendations clearly and accurately.
• Ensure adherence to policies, procedures, and compliance standards.
• Manage multiple QA tasks and priorities simultaneously.
• Work independently while escalating issues or non-routine questions as needed.
• Collaborate with team members and stakeholders to resolve quality issues.
• Identify process improvement opportunities and suggest practical solutions.
• Communicate QA results and insights to stakeholders.

Required Qualifications

Experience:

2+ years of Quality Assurance experience.

Skills:

Strong attention to detail and accuracy. Ability to manage multiple tasks and work independently.

Preferred Qualifications

• Experience in financial services or regulated environments.
• Strong analytical and problem-solving skills.
• Ability to identify process gaps and recommend improvements.
• Experience working in fast-paced environments.
• Strong communication and collaboration skills.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.