On-Site Support Technician

TSI Seats Inc. is a Seattle-based aerospace company specializing in aircraft cabin interior solutions for the commercial aviation industry. The company designs, develops, and manufactures innovative seating systems for narrow- and wide-body aircraft, supporting customers with engineering, certification, and manufacturing capabilities. Based in the heart of the U.S. aerospace industry,
TSI Seats is committed to delivering high-quality, reliable, and customer-focused solutions to aircraft manufacturers and airlines worldwide.

• Provide on-site technical support at OEM facilities in the United States
• Perform assembly, modification, and rework activities for aircraft seat and galley systems
• Represent TSI Seats on the shop floor by working directly with OEM, customer, quality, and engineering teams
• Analyze fit, function, cosmetic quality, and assembly-related nonconformities, and perform rework in accordance with approved procedures
• Apply CMM, engineering drawings, Service Bulletins, and work instructions
• Support FAI, incoming inspection, conformity inspection, and customer acceptance processes
• Analyze recurring field issues and provide technical feedback to engineering, quality, and production teams to support customer requirements
• Perform all activities in compliance with AS9100, FAA, and all applicable aviation quality and safety requirements
• Prepare reports related to technical deviations, rework activities, quality activities, and customer findings
• Ensure customer relationship management, facility management, inventory control, fixed asset management, and operational sustainability at the TSI Seats facility
• Coordinate with customers and suppliers while managing reporting and operational requirements
• Monitor galley, seat assembly, facility maintenance, and spare parts processes
• Verify equipment calibration status and validity
• Perform warehouse receiving inspections, final quality inspections, and shipment processes
• Approximately 15% domestic travel, with frequent local travel within the Seattle area
• Support overtime and OEM three-shift operations based on project schedules
• Hold a valid driver's license and be able to drive
• Work in compliance with aviation safety requirements
• Adhere to Occupational Health and Safety (OHS) standards

• Must be a U.S. citizen or authorized to work in the United States without current or future company-sponsored immigration sponsorship. The company will not offer immigration sponsorship for this position.
• Associate degree or technical high school diploma in Aircraft Maintenance, Aviation Technology, Mechanical / Electrical / Structural Systems, or a related technical field
• Minimum of 7 years of hands-on field experience in aircraft component manufacturing, MRO organizations, or on-site support bases
• Ability to read and interpret technical drawings, blueprints, and schematics
• Experience using manual, powered, and specialized hand tools (e.g., torque wrench, caliper, micrometer)
• Knowledge of test equipment and manufacturing system principles
• Experience in aircraft seat and galley service, modification, troubleshooting, rework, and repair processes
• Knowledge of torque applications, measurement techniques, sheet metal work, material properties, and logistics processes
• General knowledge of BOM, on-wing operations, nonconformance, and traceability
• Familiarity with OEM interior standards, installation practices, galley composite structures, task cards, CMM, AMM, and Service Bulletin documentation
• Experience working directly with OEM, customer, quality, and production teams in a field environment
• Strong troubleshooting and shop-floor problem-solving skills under pressure
• Familiarity with AS9100 quality management systems, NCRs, root cause analysis, corrective actions, and conformity inspection processes
• Full compliance with occupational health, safety, and aviation safety requirements
• Ability to prepare technical reports and perform technical analyses
• Proficiency in MS Office, Adobe Acrobat, ERP systems, and OEM web-based supplier portals
• Basic knowledge of human factors principles
• Detail-oriented, responsible, strong communication skills, and a collaborative team player with excellent stress and time management skills, while maintaining a strong focus on quality and safety
• Willing to work long-term in Seattle, USA, and capable of representing TSI Seats professionally at customer sites
• TSI Seats is committed to maintaining a safe, healthy, and drug-free workplace. In accordance with company policies and applicable regulations, candidates and employees may be required to undergo drug and alcohol screening where permitted by law and when applicable.
• Private Health Insurance
• Discounted Tickets

At TSI Seats
, we are committed to delivering innovative and reliable aircraft cabin interior solutions through engineering excellence, quality, and collaboration. Join our team and contribute to the future of commercial aviation.