Manager product safety & quality

Now Brewing – manager, product safety & quality – Food Team! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and rich tradition, but also created connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

The manager, product safety & quality – food team plays a critical role in advancing Starbucks food safety and quality programs across a dynamic, global supply base—ensuring safe, wholesome, and premium-quality food products while continually elevating how we anticipate, measure, and manage food safety risk.

This role leads a team of partners and combines deep technical expertise, manufacturing experience, and forward-thinking leadership to influence cross-functional stakeholders, strengthen supply base performance, and foster a proactive food safety and quality culture.

• Lead and develop a high-performing team – You will directly manage and coach food safety and quality professionals, building capability, accountability, and a culture of ownership, continuous improvement, and partner growth.
• Drive and continuously evolve food safety & quality programs – You will lead the execution and enhancement of product safety and quality standards, identifying opportunities to modernize programs, simplify processes, and strengthen how we manage risk at scale.
• Advance supply base management – You will lead and evolve supply base management practices, including supplier qualification, auditing, and performance management, ensuring consistent execution and identifying opportunities to elevate supplier capability and resilience
• Establish and leverage metrics & KPIs – You will define, monitor, and leverage food safety and quality metrics to proactively identify trends, inform decision‑making, and drive accountability across suppliers and cross‑functional teams.
• Foster a proactive food safety & quality culture – You will move the organization beyond reactive issue management by embedding preventive practices, data‑driven insights, and continuous improvement into how we operate every day.
• Leverage manufacturing expertise to inform decisions – You will apply hands‑on knowledge of food manufacturing environments to assess supplier capabilities, support commercialization, and proactively identify emerging risks and opportunities.
• Lead complex issue management with forward impact – You will lead investigation and resolution of complex food safety, quality, and regulatory issues, ensuring not only closure but systemic learnings and long‑term improvements.
• Influence across a matrixed organization – You will build strong, trust‑based relationships across sourcing, R&D, regulatory, and operations, using data and insight to influence decisions and elevate food safety outcomes.
• Navigate ambiguity and drive clarity – You will operate effectively in a fast‑paced, evolving environment, bringing structure, prioritization, and forward momentum to complex and ambiguous challenges.
• Communicate with clarity and impact – You will translate complex technical topics into clear, compelling insights and recommendations that drive alignment and action.

• 4-year degree in Food Science, Microbiology, Public Health, or related field
• 5+ years of experience in food safety, quality, manufacturing, regulatory, or public health
• Direct experience in food manufacturing environments, including plant or co‑manufacturing operations
• Experience in corporate or enterprise environments, supporting complex food or CPG businesses
• People leadership experience, including managing and developing technical professionals
• Strong knowledge of GMPs, HACCP principles, and GFSI schemes
• Experience with supplier quality management, audits, and supply base performance
• Proven ability to work effectively in matrixed organizations and influence across functions
• Demonstrated ability to use data, metrics, and KPIs to drive proactive decision‑making
• Ability to navigate ambiguity, lead through change, and drive continuous improvement
• Strong communication and storytelling…