Operations Associate

PMI Arka | Greater Seattle Area | Flexible / Field-Based

PMI Arka is a fast-growing residential and short-term rental property management company serving the greater Seattle area. We manage 75+ long-term rental homes today and are scaling toward 200 doors over the next two years. We are also building a dedicated short-term rental (Airbnb) management vertical with significant growth planned.

Our mission is simple: deliver disciplined operations, high-quality asset care, and exceptional owner experience — while building a modern, scalable real estate platform.

This is not a maintenance-heavy role. This is an operations role at the foundation of a growing business.

This position is the operational backbone of the company. You will be responsible for ensuring properties are rent-ready, inspections are executed flawlessly, vendors are coordinated efficiently, and owners and tenants experience professional, consistent service.

This is a field-forward role with administrative components. You will not be required to work from the office daily and will have schedule flexibility.

• Conduct move-in and move-out inspections
• Perform mid-lease walkthroughs
• Execute final pre-move-in sweeps (keys, lockboxes, welcome materials)
• Conduct rent-ready pre-assessments and develop scope of work
• Coordinate and supervise vendors to ensure timely completion of work
• Perform occasional property visits as needed
• Prepare and deliver formal notices (e.g., rent increases)
• Support tenant communication related to operational matters

• Oversee new property onboarding and staging coordination
• Conduct pre-check-in inspections to ensure quality standards
• Coordinate turnover vendors and confirm readiness before guest arrival
• Perform rent-ready pre-assessments for new STR listings
• Maintain operational standards to support 5-star guest experiences

• Deposit rent checks and manage incoming physical mail
• Source and vet new vendors
• Support document handling and operational recordkeeping
• Occasionally represent the company at local networking events (e.g., BNI)

We are looking for someone organized, decisive, and comfortable working independently in the field.

• 2+ years in property management, real estate operations, hospitality operations, construction coordination, or similar
• Strong organizational and prioritization skills
• Comfortable working with remote team members and cleaning crew, and holding them accountable
• Professional communication skills (tenants, owners, contractors)
• Reliable transportation and willingness to travel locally
• Tech‑comfortable (email, spreadsheets, property management software)

• Real estate license (or willingness to obtain one)
• Experience with short-term rental operations
• Basic understanding of construction scope and repair evaluation
• Experience conducting inspections
• Salary range: $60,000 – $65,000 annually
  , based on experience
• Performance-based bonus opportunity
• Paid vacation and sick leave
• Option to enroll in health insurance plan
• Fuel reimbursement for property visits
• Company mobile number (app-based line)
• Flexible schedule (no daily office requirement)
• Clear path to Operations Manager as portfolio scales

This role is designed to evolve. As the company scales toward 200+ doors and an expanded STR portfolio, this position can grow into a managerial and higher-responsibility role overseeing field operations.

If you are looking for a stable 9–5 desk job, this is not it.

• If you are looking to build operational leadership inside a growing real estate platform, we would like to speak with you.