Assistant Community Manager - Seattle

# Assistant Community Manager
- Seattle Mary Ruth Manor
- Seattle, WA 98112;
Elizabeth James
- Seattle, WA 98112;
Four Twelve Apartments
- Seattle, WA 98144;
Hazel Plaza
- Seattle, WA 98112;
Silvian Apartments
- Seattle, WA 98102;
Union James
- Seattle, WA 98122## Overview Salary Range $29.00 - $32.00 Hourly Position Type Full Time## Description
** Who We Are
** Redwood Communities, Inc. (“Redwood Communities”), an affiliate of Redwood Housing, is a multifamily property management organization that manages affordable housing communities throughout the country. To date, Redwood Communities has assembled a best-in-class team that currently manages a growing portfolio of properties and has built strong working relationships with government agencies and leading non-profit organizations to raise the standard of living for our communities.
** Benefits
* ** Exceptional medical benefits:
We cover more than 90% of medical premiums, and employees have the option of a 100% employer-paid HSA medical plan.
* 100% company paid dental and vision benefits for employee coverage.
* Healthcare and dependent care flexible spending accounts.
* Company paid life insurance, AD&D
* Best-in-class voluntary insurance benefits.
* Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 6% contributed by the employee.
* Employee assistance program (EAP) with 24/7 counseling services.
* 3 weeks of paid time off each year.
* 12 paid holidays each year & 2 floating holidays.
** About the Position
** The Assistant Manager supports the Property Manager in the day-to-day operations of the community, ensuring compliance with HUD and other regulatory agency requirements, maintaining accurate records, and providing excellent customer service to residents and applicants.
*
* Schedule:

** Monday-Friday 8am-5pm
** Pay Details:**$29-32hr
*
* Essential Duties and Responsibilities:

*
* ** Leasing & Marketing
*** Assist with leasing efforts, including showing apartments, processing applications, and preparing lease paperwork.
* Ensure all leasing activities comply with HUD, Fair Housing, and company policies.
* Maintain waiting lists in accordance with HUD regulations and property policies.
* Conduct applicant interviews and verifications to determine program eligibility (e.g., income, assets, citizenship, student status).
* Assist with move-in and move-out inspections and related documentation.
** HUD & Regulatory Compliance
*** Maintain compliance with HUD, NSPIRE/REAC, MOR, and Fair Housing requirements.
* Process and verify certifications and recertifications (Annuals, Interims, Move-Ins, Move-Outs) using
** TRACS
* * and
** EIV
* * systems.
* Submit and track HUD 50059 forms and ensure all resident files are current and accurate.
* Respond to MOR and HUD file audit findings with corrective actions and supporting documentation.
* Keep abreast of HUD handbook updates (4350.3) and other compliance requirements.
** Rent Collection & Financial Administration
*** Collect and record rent payments and other charges; issue receipts and maintain accurate ledgers.
* Post payments and charges in the property management software ( Real Page).
* Monitor delinquency reports and assist with issuing late notices or initiating eviction procedures when necessary. Placing delinquency notes in Onesite
* Assist the Property Manager with rent adjustments and subsidy billing.
** Resident Relations
*** Provide courteous and professional service to residents, vendors, and guests.
* Address resident concerns promptly and escalate issues to the Property Manager when necessary.
* Assist with resident retention efforts, newsletters, and community events.
* Help enforce community policies and lease terms.
** Administration & Office Operations
*** Maintain organized resident and property files in compliance with HUD file order and company policy.
* Prepare correspondence, reports, and forms as needed.
* Support the Property Manager with monthly, quarterly, and annual reporting requirements.
* Assist in supervising office operations in the Property Manager’s absence.
* Maintain inventory of office supplies and equipment.
** Maintenance Coordination
*** Enter and track maintenance work orders; follow up on completion and resident satisfaction.
* Schedule inspections (annual unit inspections, housekeeping, REAC prep).## Qualifications
* Minimum 2 years of experience in multifamily housing, with at least 1 year in affordable/HUD housing.
* Working knowledge of HUD 4350.3 Handbook, TRACS, and EIV
* Proficient in property…