Portfolio Manager

Guide Property Services is the #1 ranked property management company in Seattle, serving a fast-growing portfolio of 100+ multifamily communities across Washington and Idaho. We take a proactive, entrepreneurial approach that goes beyond standard property management, and we’re looking for a Portfolio Manager ready to help lead that growth. You'll manage a portfolio of properties end to end, mentor a team of Property Managers, and be the primary point of contact for ownership on financial and operational performance.

• Own the full operational and financial performance of your assigned portfolio, including rents, occupancy, delinquency, collections, budgeting, and capital projects
• Recruit, train, mentor, and manage Property Manager(s) and leasing staff, including performance reviews and staffing decisions
• Serve as the primary relationship owner for property clients, delivering regular financial and operational reporting
• Conduct regular property and grounds inspections to maintain physical asset condition
• Ensure compliance with Landlord-Tenant Law, Fair Housing, and jurisdiction‑specific requirements (including MFTE, just‑cause eviction rules, and local notice periods across our WA and Idaho markets)
• Manage escalated resident issues, special accommodations, and disputes, coordinating with legal counsel when needed
• Oversee vendor relationships and procurement for maintenance, capital improvement, and service contracts
• Prepare and present owner communications on financial performance, capital planning, and market conditions

• 5+ years of multifamily property management experience
• 2+ years managing a team of Property Managers and/or leasing staff
• Strong working knowledge of WA/‑Tenant Law and Fair Housing regulations
• Proficiency with property management software (App Folio strongly preferred)
• Comfort with financial reporting: GL review, budget variance, delinquency management, rent roll analysis
• Excellent written and verbal communication skills, with the ability to represent the company professionally to clients, residents, and vendors
• Strong organizational skills and ability to manage multiple properties and competing deadlines with minimal supervision
• Reliable vehicle for property visits across the portfolio

• Experience with MFTE compliance and annual recertification
• Familiarity with Smartsheet, Microsoft 365/SharePoint, or similar tools
• Experience managing capital improvement or renovation projects
• 401(k) with company match
• Health, dental, and life insurance
• Paid time off
• Performance bonuses
• Casual work environment with a growing, entrepreneurial company