Resident Account Specialist

IRT Living is seeking a Resident Accounts Specialist to oversee the overall integrity of resident financial records for our Ohio portfolio of communities.
* Ohio residents preferred or you must reside in / near an IRT market location.
** Please visit our website to view market locations:(Use the "Apply for this Job" box below)..com

About Us:

Independence Realty Trust, Inc (NYSE: IRT) is a real estate investment trust that owns and operates multifamily apartments. IRT currently manages over 36,000 apartment homes, 120+ communities, in over 30 markets and 14 of the country’s most desirable states. IRT has a strong commitment to hiring the most talented industry professionals, which has resulted in record growth, making the Company one of the most respected and trusted within our industry.

Responsibilities:

Collect rents and control delinquencies

Serve legal documents and process/supervise all eviction proceedings.

Attend unlawful detainer and other court hearings (virtually) on behalf of ownership as required

Deposit all funds, including bank deposits, daily

Manage resident online payment enrollments

Process and post all SODAs timely

Assist Accounting with Account Month End discrepancies, reconciliations, and variances as needed

Manage resident payment plan options per company operational guidelines

Responsible for assigned community portfolio resident account ledge activities, ensuring documentation is kept complete, accurate, up to date and compliant

Maintain knowledge of all relevant laws and agency regulations, including but not limited to fair housing, harassment, disability accommodations, and landlord-tenant relationships to ensure 100% compliance

Perform additional duties as assigned

Requirements:1-2+ years experience in property management preferred

Strong attention to detail, excellent analytical skills and the ability to identify and resolve problems in a timely manner

Proficient in Microsoft 365, including Word, Excel, and Outlook Excellent verbal and written communication skills

Bilingual Spanish is a plus

Able to work independently, demonstrates accuracy and thoroughness, prioritizes and plans work assignments, organized and uses time efficiently to meet deadlines

Work Hours:

40 hours per week, as scheduled, Monday through Friday. Weekly schedule may change as required. May be necessary to work holidays

Experience with property management software preferred - Entrata We

Offer:

Competitive Compensation Package Bonus Opportunities Stock Awards Paid Holidays and Paid Time OffBCBS PPO Health Insurance
401k with 4% match

We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.