Program Manager; Ops

About Pearl

Founded in 2013, Pearl is a ratings and standards company building the national standard for home performance. Pearl SCORE™ rates every single-family home in the U.S. across five key pillars — Safety, Comfort, Operations, Resilience, and Energy — so home buyers, homeowners, and real estate professionals can understand how a home performs in daily life.

Today, the value of a home is judged by its location, size, and aesthetics— but these factors overlook the home’s most important function: safeguarding the comfort, well-being, and finances of the people inside. Most American homes underperform in these regards because home performance is simply not on our radar. We can’t see it, quantify it, or put a value on it.

Pearl aims to change that by making home performance a central part of how we view and value our homes.

We are not a home inspector, a contractor, a real estate platform, or a green-certification program — we rate homes against a transparent, evidence-based standard so that home performance becomes visible, measurable, and valuable in the real estate market.

As a Certified B Corporation, we're accountable not only to our shareholders, but also to the homeowners and communities we serve. For more information, visit

This is a hands‑on program management role. The program manager will work closely with the people doing the work: building project plans alongside engineering managers, product managers, marketers, BD, customer success, and operations staff; breaking programs and projects down to the task level; and keeping multiple concurrent projects moving from initiation to close.

You’ll own the day‑to‑day execution machinery of our program portfolio. You’ll translate strategic priorities and committed requirements into detailed, realistic project plans, then actively manage those plans. You’ll surface risks early, chase down blockers, adjust sequencing when reality intervenes, and keep stakeholders informed.

• Develop and maintain detailed project plans for multiple concurrent projects and programs, working directly with the individual contributors and team leads doing the work
• Facilitate planning sessions with cross‑functional teams to break initiatives into tasks, estimates, dependencies, and owners
• Run day‑to‑day project execution: standups or check‑ins, status tracking, risk and issue logs, and action‑item follow‑through
• Administrate communication and project plans via Pearl’s instance of Notion.
• Identify blockers early and drive them to resolution, escalating what requires leadership attention with recommendations attached
• Keep project documentation, trackers, and status reporting accurate, current, and useful to both teams and leadership (AI usage is encouraged at Pearl, with accuracy always in mind)
• Coordinate handoffs and dependencies across departments, catching gaps before they become slips
• In partnership with the Product team and VP of Operations, build lightweight, repeatable project management practices that fit the goals of the company.
• Support program‑level rollups so leadership has a reliable, at‑a‑glance view of portfolio health

• 4–7 years of project or program management experience, with demonstrated ownership of multiple concurrent cross‑functional projects
• Experience at a startup or small company where you worked directly with delivery teams
• Strong command of core PM fundamentals: work breakdown, dependency mapping, estimation, risk management, and status communication
• Excellent facilitation skills:
  Able to run a planning session with a room of busy people and leave with documented commitments
• High follow‑through and attention to detail; you close loops without being reminded
• Comfort with ambiguity: you can start…